Venue Leader
About The Position
We are seeking a passionate, proactive Venue Leader to run Immersive Gamebox Newport on the Levee. This role is accountable for the total performance of the venue: operations, team leadership, financial health, local marketing execution, and the delivery of exceptional guest experiences. If you thrive in a fast paced environment, take ownership seriously, and love building strong teams, this role offers significant opportunity for impact. As the Venue Leader of NKY, you will be the on the ground leader responsible for daily operations, venue standards, local initiatives, and the overall success of the site. You will collaborate closely with cross functional partners in Tech, HR, Finance, and Marketing to deliver consistent results.
Requirements
- Two or more years as a General Manager or Assistant Manager in hospitality, retail, or entertainment
- Proven ability to lead teams, manage budgets, and deliver strong results
- Familiarity with POS systems, P&L oversight, scheduling, and venue operations
- Comfortable in a hands on environment with a guest first mindset
Nice To Haves
- Background in food and beverage, family entertainment, or event driven environments
- Experience with local marketing, community outreach, or social media campaigns
- Strong time management and the ability to prioritize effectively
Responsibilities
- Lead all day to day operations at Immersive Gamebox NKY
- Recruit, train, develop, and coach a high performing team
- Deliver consistent five star guest experiences while maintaining a safe, efficient venue
- Cover solo shifts when required under our lean labor model
- Execute local marketing activities, community partnerships, and outbound group sales efforts
- Monitor revenue, KPIs, labor budgets, and guest satisfaction metrics
- Manage payroll, scheduling, safety compliance, and brand standards
- Collaborate cross functionally to align NKY with national initiatives
- Build a culture of accountability, creativity, and team pride
Benefits
- 46,000 to 56,000 base salary
- Up to 10 percent annual performance bonus
- Medical and dental insurance
- 401k options available
- Paid vacation
- Mental health support through our Employee Assistance Program
- Early access to our newest games and product testing
- A fun, creative, and high energy team culture
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
11-50 employees
