Vehicle Acquisition Specialist

Marina Auto Group•Webster, NY

10d

About The Position

At AllCars.com , we do things differently. Unlike traditional car dealerships, our focus isn’t on selling vehicles— we specialize in helping customers sell theirs . Our team works with consumers who are looking to sell their cars, providing a hassle-free, no-pressure experience . If you enjoy working with people, guiding them through a simple process, and making a difference, this role is for you!

Requirements

Customer-focused mindset with great communication skills.
Ability to work independently, manage multiple leads, and stay organized
Comfortable using CRM systems, internet sales tools, and Google Sheets
Self-motivated and goal-oriented , but not pushy—our process is about making customers feel comfortable.
Adaptable to a fast-paced, evolving industry

Nice To Haves

Experience in automotive sales, customer service, or internet sales is a plus (but not required).

Responsibilities

Respond promptly to inbound internet leads via email, phone, and chat
Engage with customers who are interested in selling their vehicles , building trust and providing guidance.
Schedule and coordinate vehicle inspections at customers' homes or designated locations.
Present competitive offers based on market data and vehicle condition.
Follow up with customers to answer questions and address concerns
Maintain accurate records in CRM systems and track lead progression.
Work towards achievable monthly and quarterly performance goals—without the pressure of traditional car sales.