VEHICLE ACQUISITION SPECIALIST

Dan Pilson Auto Center Inc•Charleston, IL

just now

About The Position

We are seeking a motivated and proactive Vehicle Acquisition Specialist to help expand our used vehicle inventory by sourcing cars directly from our service drive, existing customer database, and through community outreach. This role is ideal for someone with strong communication skills, an eye for opportunity, and a passion for the automotive industry. The Vehicle Acquisition Specialist will be responsible for identifying potential purchase opportunities, building rapport with customers, evaluating vehicles, and working closely with management to acquire high-quality inventory.

Requirements

Strong communication and interpersonal skills.
Comfortable making outbound phone calls daily.
Ability to approach customers confidently and professionally.
Basic understanding of vehicle values, market trends, and condition assessments (training provided).
Self-driven, goal-oriented, and able to work with minimal supervision.
Valid driver’s license with a clean driving record.

Nice To Haves

High energy and positive attitude
Strong follow-up skills
Confidence approaching and engaging customers
Problem-solving mindset
Ability to build trust quickly
Detail-oriented with solid organizational habits

Responsibilities

Engage customers in the service department to identify vehicles that may be good acquisition opportunities.
Approach and communicate with service customers to explain the dealership’s buying program.
Perform quick vehicle walk-arounds and gather information for valuation.
Collaborate with service advisors and managers to identify target vehicles.
Make daily outbound calls to customers from the CRM/database to inquire about purchasing their current vehicles
Follow up with previous leads, equity customers, and “orphan” customers without assigned sales representatives.
Maintain detailed notes and activity logs within the CRM.
Proactively source vehicles off the street, through classifieds, social platforms, and local networking.
Conduct light field outreach to identify private sellers.
Represent the dealership professionally during all offsite interactions.
Gather key information needed for appraisals (condition, mileage, service history, cosmetic/structural concerns).
Coordinate with used car managers for accurate valuations.
Communicate appraisal numbers and purchase offers to customers.
Ensure all paperwork, title documentation, and purchase agreements are completed accurately.
Follow dealership processes for reconditioning estimates, buy-backs, and trade-ins.