Valet Key Booth Attendant- Swing- Silver Legacy

Caesars Entertainment•Reno, NV

4d•Onsite

About The Position

WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. Our Mission: “Create the Extraordinary” Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.” Our Values: “Blaze the Trail, Together We Win, All-In on Service” Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. JOB SUMMARY Hang keys on the keyboard and file tickets accurately based on the corresponding numbers. Occupy valet office, greet guests, tear valet tickets and drive guests to the oversize lot with a supervisor’s permission. Assist Supervisor with the relocation of company and guest vehicles. HOW YOU WILL CREATE THE EXTRAORDINARY Hang keys on the keyboard on the proper hook Remove keys from the keyboard and properly match to the valet ticket numbers File the valet tickets in the ticket rack provided Answer phones Maintain valet office cleanliness Sweep and wipe cabinets clean Keep the valet office door closed when absent from the office Monitor area outside valet office to ensure guests do not park their vehicle without leaving their keys with Valet Move luggage and or contact a bell person for assistance Pull luggage out of the luggage room for guests when bellmen is unavailable Drive guests with oversized vehicles to the employee lot and return guests to their vehicles Proper and safe use of the man-lift Exemplify our core values, family style service, our mission and vision Exemplify our DEI (diversity, equity, inclusion) culture Perform other job-related duties as assigned WHAT YOU WILL NEED Ability to understand and comply with all Company and departmental rules and regulations, policies and procedures Ability to competently hang keys on the correct hook Ability to visually recognize numbers Ability to instruct, listen, divert, persuade, speak clearly and assist guests High School diploma or equivalent ADDITIONAL REQUIREMENTS Constant direct contact with guests Fast paced work area that requires directing guests and answering guest questions Work may be performed in confined areas, entail various conditions of hot, cold, noisy, smoky, dimly lit or brightly illuminated, moving objects, slippery surfaces and exposure to solvents/oils, fumes/odors, dirt/dust Work requires knowledge and use of electrical, mechanical and computer equipment and flame/heat generated devices Work may be performed alone, with others, around others, with verbal contact and/or face-to-face contact Work may include shift work and be performed inside and outside Position requires Team Member to enter & exit from the Team Member entrance which entails 2 flights of stairs Requires seldom bending over, crouching, kneeling, pushing/pulling, lifting/carrying up to 75 lbs., driving; occasional sitting, standing, walking, balancing Frequent repetitive use hand with light/firm grasping, finger dexterity, near/far vision acuity, depth perception, field of vision and absence of color blindness Must be able to perform simple tasks, compile, coordinate, analyze, instruct others and drive a vehicle, follow instructions, influence others, meet time requirements Must have simple reading, writing, math, clerical, memorization, problem solving, use of independent judgment and decision making skills GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS : Employee is required to meet and deliver our core values, service standards, and family style service. PERFORMANCE REQUIREMENTS : Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed. TOGETHER WE WIN We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.

Requirements

Ability to understand and comply with all Company and departmental rules and regulations, policies and procedures
Ability to competently hang keys on the correct hook
Ability to visually recognize numbers
Ability to instruct, listen, divert, persuade, speak clearly and assist guests
High School diploma or equivalent

Responsibilities

Hang keys on the keyboard on the proper hook
Remove keys from the keyboard and properly match to the valet ticket numbers
File the valet tickets in the ticket rack provided
Answer phones
Maintain valet office cleanliness
Sweep and wipe cabinets clean
Keep the valet office door closed when absent from the office
Monitor area outside valet office to ensure guests do not park their vehicle without leaving their keys with Valet
Move luggage and or contact a bell person for assistance
Pull luggage out of the luggage room for guests when bellmen is unavailable
Drive guests with oversized vehicles to the employee lot and return guests to their vehicles
Proper and safe use of the man-lift
Exemplify our core values, family style service, our mission and vision
Exemplify our DEI (diversity, equity, inclusion) culture
Perform other job-related duties as assigned