Vacation Ownership Sales Non-Buyer Program (Latitudes)
About The Position
At Holiday Inn Club Vacations, we believe in strengthening families. We look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. We need individuals who are passionate about life and bring those qualities to work every day, instilling confidence, trust, and respect, and encouraging success and building relationships. This position will provide a final guest presentation in the Sales Department. The primary function is to ensure a superior guest experience while our guests are visiting the resort. The Latitudes Consultant is responsible for selling vacation packages to our touring guests who choose not to purchase a timeshare. After the Latitudes presentation, the Latitudes Consultant walks the touring guests to the Gift Center as the final step of the sales process. This position is known as VOA, Discovery, and Exit throughout the industry.
Requirements
- One year of timeshare sales experience
- Self-directed and independent but works as a team player
- Excellent customer service skills
- Strong oral communication skills
- Strong work ethic, high energy level, and positive attitude
- Dependable and goal-oriented
- Process-oriented with attention to detail
- Persuasive interpersonal skills
- Participates in proactive team efforts to achieve departmental and company goals
- Pursuit of continuous improvement
Responsibilities
- Conducts a Latitudes sales presentation as trained and scheduled
- Attends training classes for continuous improvement
- Participates in demonstration/assessment rides that are scheduled with the Manager of Sales and Marketing Services or Sales Training Managers
- Resolves all customer service challenges
- Reviews all customer cancellations
- Delivers the utmost level of customer service to all guests and owners to ensure a great sales tour experience.
Benefits
- Paid Training- Biweekly Pay/Commission
- Lucrative Compensation Plan
- Growth Opportunities
- 401K
- Comprehensive Benefits - Health, Dental and Vision Plans
- EAP - Employee Assistance Program
- PTO
- Discounts through IHG including additional discounted employee benefits through our company Perks Website
- Tuition Reimbursement & Continuing Education Courses
- Outstanding Company Culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
