VA Case Manager

Disability Law Group • Troy, MI

11h • Hybrid

About The Position

Case Managers manage our clients’ cases from start to finish, working alongside attorneys to create a deeper sense of understanding and investment in each client’s unique situation. This position offers a great deal of independence, flexibility for personal styles, and responsibility over case files. Case Managers take great pride in the degree of client contact and case involvement they are able to experience each day.

Requirements

• 2-3 years of experience in case management
• Ability to commute to the Troy office 3 days a week
• Understanding of the VA claims & appeals process
• Ability to prosper in fast-paced environments
• Ability to be on the phone for extended periods of time
• Associates or Bachelor's degree in related fields

Responsibilities

• Preparing and submitting medical documents throughout the VA claims process.
• Speaking with clients to address their case status, benefit updates, and answering any questions.
• Communicating with Board of Veteran Appeals, Regional Office, and checking the Veteran’s Benefits Management System to make sure the case is proceeding accordingly.
• Maintain close communication with partnered attorney(s) to assure information is accurate and updated regarding the client and their case.
• Answer/make calls regarding medical record review and file preparation.

Benefits

• personalized feedback and programs based on the evolving needs of our employees
• volunteer days
• community clinics
• high school scholarships
• regular firm meetings where we give recognition, share feel-good stories, and even play games for fun, among other culture-building activities and events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees