UX Writer and Content Designer, ACI, Cloud

Google • Kirkland, WA

12d

About The Position

As a UX writer, you are an advocate for Google design, shaping product experiences by creating useful, meaningful text that helps users complete tasks. You help set the vision for content and drive cohesive product narratives across multiple platforms and touch points. As a stellar writer, your portfolio of work demonstrates content that simplifies and beautifies the overall user experience. You work with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing and customer operations. Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and data to inform content choices and recommendations that include the right words and sometimes complementary data and images. Our team is responsible for designing useful, usable content experiences for AI and Computing Infrastructure (ACI) products. Those products form the foundation of Google Cloud, helping businesses and governments run, powering the AI revolution, accelerating scientific breakthroughs, and driving Cloud customers’ and Google’s success. Working side by side with other UXers, we use content strategy and content design to help people understand, adopt, use, and trust ACI. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Requirements

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in UX writing, content design, technical writing, writing, editorial, marketing, or related, as well as leading content strategy projects.
• Experience on UX-focused product writing and shaping content for multi-disciplinary projects.
• Experience designing UX content for enterprise products, especially for cloud infrastructure and related technologies.
• Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).

Nice To Haves

• 3 years of experience interacting with executive leadership.
• 2 years of writing, editorial, marketing, or UX writing experience in an agency setting.
• 2 years of experience working in a cross-functional technology organization.
• Experience in UX design, information architecture, user research, and content strategy.
• Experience with design tools like Figma and generative AI concepts and applications.

Responsibilities

• Develop an understanding of cloud technology, AI and computing infrastructure user journeys, and customer needs.
• Collaborate with designers, researchers, product managers, engineers, and technical writers to identify opportunities, define requirements, align solutions, and build great product experiences.
• Plan, create, and iterate content design that facilitates user interaction, navigation, and understanding across journeys and multiple interfaces.
• Develop a variety of high-quality content deliverables, such as UI text, information architecture, CLI/API language, terminology and taxonomy, tutorials, messaging strategies, AI content strategies, and content audits.
• Help develop and document content guidelines, patterns, and word lists, and contribute to a creative and collaborative UX team culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level