UX Researcher II
About The Position
Our UX Researchers are a vital part of the design process at LexisNexis. As a part of our global UX team, they ensure our products are user-focused from the beginning throughâ¯collaboration with product managers, technology leaders and UX designers on research strategy, determining the best study methodologies, and working directly with customers to gather feedback and insights. We're currently seeking a mid-level researcher to work with a senior researcher on our core products. Our global UX team is a passionate and diverse group of professionals, and we'd love to have you join our community.
Requirements
- Experience with user research methods such as usability testing, interviews and surveys.
- Ability to lead small to medium projects independently.
- Experience with a survey tool such as surveymonkey.com or Qualtrics.
- Ability to prioritize research findings based on the research questions and strategic importance.
- Bachelor's or master's degree.
Nice To Haves
- Suggested years of experience: 2-4 years
- Degree in human factors, psychology, anthropology, human geography or other relevant subject area.
- Experience researching AI products and using AI to assist with research.
- Understanding of the Jobs to Be Done framework.
- Understanding of the U.S. legal system.
Responsibilities
- Plan studies and conduct research studies.
- Collaborate with stakeholders to understand research questions.
- Understand user needs through a variety of research methodologies.
- Synthesizes qualitative and quantitative data into findings and insights.
- Clearly communicate recommendations to improve the user experience and usefulness of products.
- Works with designers to iterate and test solutions.
- Keeps up to date on what is happening in the market and with competitors.
- Recruits participants for studies.
Benefits
- Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
- Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Publishing Industries
Number of Employees
5,001-10,000 employees
