UX Researcher II

LexisNexis • Raleigh, NC

7d

About The Position

Our UX Researchers are a vital part of the design process at LexisNexis. As a part of our global UX team, they ensure our products are user-focused from the beginning through collaboration with product managers, technology leaders and UX designers on research strategy, determining the best study methodologies, and working directly with customers to gather feedback and insights. We're currently seeking a mid-level researcher to work with a senior researcher on our core products. Our global UX team is a passionate and diverse group of professionals, and we’d love to have you join our community.

Requirements

• Experience with user research methods such as usability testing, interviews and surveys.
• Ability to lead small to medium projects independently.
• Experience with a survey tool such as surveymonkey.com or Qualtrics.
• Ability to prioritize research findings based on the research questions and strategic importance.
• Bachelor's or master's degree.

Nice To Haves

• Suggested years of experience: 2-4 years
• Degree in human factors, psychology, anthropology, human geography or other relevant subject area.
• Experience researching AI products and using AI to assist with research.
• Understanding of the Jobs to Be Done framework.
• Understanding of the U.S. legal system.

Responsibilities

• Plan studies and conduct research studies.
• Collaborate with stakeholders to understand research questions.
• Understand user needs through a variety of research methodologies.
• Synthesizes qualitative and quantitative data into findings and insights.
• Clearly communicate recommendations to improve the user experience and usefulness of products.
• Works with designers to iterate and test solutions.
• Keeps up to date on what is happening in the market and with competitors.
• Recruits participants for studies.

Benefits

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees