UX Research Operations Intern

Equinix • Dallas, TX

5d

About The Position

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work. Why Join Equinix? Equinix’s Global Internship Program is an immersive, hands-on experience designed to launch your career and help you build foundational professional skills. At Equinix, you will: Work on meaningful UX initiatives that influence real digital experiences Be supported through mentorship and coaching, including your manager, an intern buddy, and UX professionals Learn from leaders through our Executive Speaker Series and professional development workshops Gain global visibility by participating in Equinix’s Global Ideas Competition (“Shark Tank”)

Requirements

• Currently enrolled in an accredited university or college, in your penultimate year of a Bachelor’s or Master’s degree program
• Majors in User Experience, Human Computer Interaction, Psychology, Anthropology, Design, Information Science, or related fields
• Expected graduation between December 2026 – September 2027
• Available to work fulltime for the duration of the Summer Internship Program
• Strong organizational skills and attention to detail
• Clear written and verbal communication skills; business proficiency in English
• Interest in UX research, ResearchOps, UX design, program management, process optimization, or product development
• Curious, proactive, and eager to learn

Nice To Haves

• Coursework or experience related to program management, UX research methods or usability testing
• Familiarity with UX or research tools (e.g., Figma, Rally, Dovetail, Qualtrics, UserTesting, Amplitude, Appcues)
• Experience organizing information, managing documents, or supporting projects
• Interest in research operations, design operations, or product operations

Responsibilities

• Support end-to-end research operations, ensuring studies run smoothly from planning through completion
• Assist with participant recruitment, scheduling, and coordination across multiple studies
• Maintain and organize research tools and systems, including insights repositories, databases, and scheduling platforms
• Create and improve processes for managing research artifacts, documentation, and study outputs
• Apply systems thinking to identify opportunities to streamline workflows and optimize research operations
• Ensure high-quality, reliable operational support through strong organization, attention to detail, and ownership
• Support end-to-end user research initiatives across functional domains to guide product strategy and design decisions.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Number of Employees: 5,001-10,000 employees