UX Program Manager, Brand Marketing

Dow Jones & Company•New York City, NY

8d•$135

About The Position

Dow Jones and The Wall Street Journal are seeking a highly organized, collaborative and agile UX Program Manager to join the Brand Marketing team. This role focuses on planning, coordinating, and managing the execution of digital projects, ensuring design and brand excellence across websites, shop pages, platforms, and products. You will ensure work is delivered on time, on brand, and to a high standard. The UX Program Manager will work closely with the Lead UX Designer for Brand Marketing to manage digital and UX design projects. You will prioritize tasks, track timelines, and maintain clear communication with stakeholders, coordinating resources, content, and feedback cycles to ensure smooth delivery and high-quality outcomes. Situated within Brand Marketing, this role approaches projects through a brand and UX lens, ensuring digital initiatives meet audience needs, align with strategic goals, and support consistent, engaging user experiences. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced, collaborative environment where multiple projects, priorities, and teams intersect. This position sits within Brand Marketing; it is not a role within the Product org.

Requirements

7+ years of experience managing digital projects, UX-Brand initiatives, or web-based production.
Proven ability to plan, coordinate, and execute multiple projects across websites, platforms, and digital products.
Strong organizational skills with attention to detail and ability to manage competing priorities.
Experience leading cross-functional teams and facilitating collaboration between designers, developers, and marketing stakeholders.
Excellent communication skills, including presenting updates and coordinating across teams.
Familiarity with UX principles, digital design workflows, and accessibility standards.
Comfortable working in a fast-paced, dynamic environment.
Experience with project management tools (e.g., Asana, Jira, Trello, or similar).
BA/BS degree or equivalent experience in Design, UX, Marketing, or related field preferred.

Nice To Haves

Certificate in Project Management or UX product management a plus.

Responsibilities

Project Management Scope, plan, and prioritize digital projects for the Brand team, collaborating across UX, Product, and Events teams for websites, shop pages, platforms, and products.
Build timelines, manage resources, and lead stand-ups and status meetings to ensure efficient progress.
Traffic work through multiple teams, enforcing timelines to ensure smooth delivery outcomes.
Anticipate and mitigate risks, solving issues early to keep projects on track.
Own and manage timelines, milestones, and delivery schedules to ensure accurate application of DJ brands across digital surfaces.
Apply UX and product knowledge to advise and guide team decisions ensure timely delivery of managed projects
Production & Quality Assurance Oversee execution of digital and UX design projects, ensuring deliverables meet brand standards, design intent, content strategy, audience needs, and accessibility requirements.
Manage review and approval cycles, coordinating feedback and ensuring implementation through design, UAT, and launch.
Ensure pre-launch QA to validate accuracy, functionality, responsiveness, and alignment with brand and UX principles.
Stakeholder Collaboration Act as a central point of contact for project updates, aligning teams and stakeholders to project goals.
Maintain clear, consistent communication across cross-functional teams to ensure understanding of priorities, timelines, and project status.
Support the Lead UX Designer by managing project logistics, enabling focus on strategy and design execution.
Process Improvement & Impact In collaboration with Sr. Program Manager, build and refine workflows and processes to improve delivery efficiency, reduce risk, and scale production capacity.
Track project outcomes and identify opportunities to enhance future projects.
Ensure projects are delivered on time, on brief, and to a high standard of brand and UX quality.
Support business growth, audience engagement, and brand impact through smooth, efficient project delivery.
Maintain a big picture vision of multiple workstreams and objectives, while managing end-to-end delivery of digital projects from scoping through launch and post-launch follow-up.
Coordinate timelines, resources, stakeholders, and feedback to keep multiple projects on track.
Liaise with stakeholders across design, marketing, product, and engineering
Manage content needs, coordination, development, delivery, and approvals
Flag potential delays with solutions-focused recommendations to keep delivery on time
Ensure all work meets brand, UX, and accessibility standards.
Facilitate cross-team communication and collaboration to maintain alignment and remove bottlenecks.
Track, monitor, and report project progress to leadership and key stakeholders.
Identify opportunities to improve workflows, efficiency, and production quality.
Contribute to a culture of collaboration, agility, and excellence within the Brand Marketing team.