UX Designer

ModMed•Boca Raton, FL

2d•Hybrid

About The Position

At ModMed, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care. A Culture of Excellence When you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes: Consistently ranked as a Top Place to Work 2025 Globee Business Awards: Gold Globee for “Technology Team of the Year” 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties Florida Venture Forum: Venture-Backed Company of the Year We are growing fast, thinking big, and we are just getting started. Ready to modernize medicine with us? Job Description Summary: ModMed is looking for a UX Designer to work with our RCM and Practice Management product teams. We're seeking a candidate with a diverse set of skills to work to improve experiences for all users: end users, clients, the extended product and development teams, and stakeholders. They do this by helping ensure that usability, accessibility, and delight are incorporated into these experiences, while also negotiating timelines, identifying value, and determining incremental improvements for our growing products. These are technically savvy professionals, and they are expected to support the complete software development lifecycle by partnering closely with the extended product teams to conceive, define, and understand requirements; identify use cases, suggest interactions and functionality to support the goals of all the represented users listed above, and define success metrics that will aid in validating the end product before and after delivery to our end users. A strong portfolio demonstrating these skills is required.

Requirements

Bachelor’s degree in Human Computer Interaction, User Experience Design, or equivalent work experience
2-4 years of experience in designing software interfaces for complex entperise software (both web and mobile devices)
Strong understanding of human computer interaction principles
Strong understanding of accessibility standards and how to validate the guidelines
Proficiency in creating wireframes, prototypes, and high-fidelity designs using Figma and Figma Make
Excellent communication skills, both written and verbal
Experience conducting user research, including writing effective recruitment scripts, moderating user interviews, and analyzing user data
Familiarity with Agile/Scrum methodologies
Familiarity with using AI as a tool for better efficiency of time management
Ability to work three days per week in our Boca Raton, FL headquarters.

Responsibilities

Leads the design function for projects from ideation through validation
Leads the design of multiple concurrent projects
Ensures that accessibility is addressed in designs and experiences
Creates user flows, journey maps, mockups, and prototypes that effectively communicate design intent and feature functionality.
Collaborates with cross-functional teams such as product management, engineering, client success, and internal SMEs to define project requirements and create design solutions
Conducts user interviews and usability tests to inform design decisions
Effectively communicates design decisions through written and verbal means to all levels of stakeholders
Translates complex technical concepts into simple language
Contributes to design systems to streamline development processes
Uses a research repository to organize insights across personas, problems, and products
Defines and analyzes behavioral metrics to track user interactions and measure design success
Validates implemented features through user acceptance testing to ensure they meet design specifications and usability standards
Uses AI as a companion to ideate, collaborate and design

Benefits

Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
Generous Paid Time Off and Paid Parental Leave programs
Company paid Life and Disability benefits
Flexible Spending Account, and Employee Assistance Programs
Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
Global presence and in-person collaboration opportunities; dog-friendly HQ (US)
Hybrid office-based roles and remote availability for some roles
Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.