Utility / Service Assistant - Alcove by MadTree
About The Position
As a Service Assistant at Alcove, you'll be an integral part of helping our Alcove team to deliver warm and welcoming experiences every day. You’ll play a pivotal role in ensuring seamless service delivery, maintaining our high hospitality standards throughout the restaurant. Mastering the art of anticipatory service and supporting us in creating memorable dining experiences, you’ll be responsible for keeping the restaurant clean throughout service and making sure that our bartenders and servers have everything they need. You’ll bring a attention to detail in your work and bring to life what makes our space exceptional, while also embodying our company's core behaviors of Connect, Grow, and Give a Fck. We’re ideally looking for someone with previous experience in a restaurant or food service environment but it’s not required. We’re looking for a hard worker that takes pride in the cleanliness of their restaurant, and some of your responsibilities will include…
Requirements
- Time Management: Ability to complete dedicated tasks efficiently and accurately.
- Gift of the Grind: does not shy away from the hard work needed to get the job done.
- Service with Stamina: Comfortable with continuous movement and lifting throughout shift.
- Team Player: Works collaboratively with others to achieve service excellence.
- Restaurant Organizer: maintains and cleans work areas & service stations, keeping things organized.
- Positive & Helpful Mindset: an upbeat attitude and a strong willingness to assist others.
Nice To Haves
- previous experience in a restaurant or food service environment
Responsibilities
- Providing exceptional guest service through positive, engaging interactions with every guest throughout your shift (i.e. service sequence touch points, hosting, etc).
- Executing proper table maintenance, including pre-bussing, resetting, and maintaining cleanliness standards throughout the restaurant.
- Monitoring and maintaining levels of polished glassware and silverware, making sure they meet the restaurants quality standards and are ready for service.
- Assisting with all side work duties and opening/closing procedures, depending on shift.
- Supporting the company’s sustainability initiatives through proper waste management in the restaurant.
Benefits
- Discounted food, beverage, and merchandise
- Quarterly MadTree gift card allowance
- 401(k) retirement plan (with company match)
- Employee Assistance Program with access to professionals 24 hours a day, 7 days a week, to help employees and their dependents with personal / job-related concerns including: emotional well-being family and relationships legal and financial childcare work and life transitions
- 8 FREE, confidential in-person or video therapy sessions
- UNLIMITED FREE text-based therapy services
- Paid Volunteer Time for part-time and full-time members
- Medical, dental, vision, life, and disability insurance for full-time team members
- Paid Time Off for full-time team members
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
