Utility Inside Sales - Parts

ABB•Hahnville, LA

2d•Remote

About The Position

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. As Utility Inside Sales - Parts Representative for ABB ELSE (Electrification Services) business line, you will play a fundamental role in achieving our ambitious growth objectives for our parts modernization product lines. The successful individual must be comfortable multitasking by answering numerous incoming calls while also maintaining regular outbound calls to targeted customers. You will build relationships across our Utility customer base in addition to our broad commercial and operational team (BDMs, Marketing Specialists, Channel Leader, Application Engineers, etc...). This position operates in a dynamic environment. As such, it’s imperative to be be organized and have the ability to prioritize responses. This is a remote position. Candidates can be located anywhere in the United States. This role is contributing to the growth of ABB's Electrification Service business in The United States. ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life. We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

Requirements

Bachelor's Degree from an accredited university or college in STEM field with at least 1 year of relevant work experience, OR a High School Diploma/GED with a minimum of 4 years of relevant experience required.
Candidates must already have work authorization that would permit them to work for ABB in the US.

Nice To Haves

Experience in proposal or quote development, sales support, or order administration is strongly preferred.
General knowledge of power transmission & distribution products/systems is preferred.
Previous experience with business-to-business customer support is preferred.
Experience with Empower and SAP tools are preferred.

Responsibilities

Deliver positive, customer‑focused support while managing inquiries, building relationships, and understanding customer needs.
Support sales and marketing teams through quoting, order processing, lead follow‑up, and coordination with factories and aftermarket teams.
Drive revenue by sourcing new opportunities, strengthening channel‑partner relationships, preparing aftermarket proposals, and contributing to closing orders and meeting quotas.
Manage the full quotation‑to‑order cycle with consistent follow‑up, accurate pricing coordination, and reliable on‑time execution

Benefits

Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave – up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
ABB provides 11 paid holidays.
Salaried exempt positions are provided vacation under a permissive time away policy.