Utility Assistance Manager

Miami Valley Community Action Partnership•Dayton, OH

23h•Onsite

About The Position

Join the Miami Valley Community Action Partnership as a Full-Time Utility Assistance Manager in Dayton, OH, and play a pivotal role in transforming lives for those in need. This onsite position offers an exciting opportunity to lead a crucial program that provides essential support to individuals and families facing utility challenges. You'll work in a dynamic environment that emphasizes customer focus and integrity, fostering a culture of professionalism and collaboration. With a competitive pay rate of $24.15 per hour, this role rewards your dedication to community service. You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, and Paid Time Off. Help empower your community while collaborating with a passionate team committed to making a difference every day. Apply now and be a part of something meaningful!

Requirements

Strong communication abilities
Excellent interpersonal skills
Critical thinking and problem-solving skills
Organizational and time management skills
A customer-focused mindset
Adaptability
Capacity to work collaboratively as part of a professional team

Responsibilities

Overseeing the utility assistance program, ensuring efficient operations while adhering to organizational standards
Assess and process applications for utility support
Working closely with clients to determine their needs and eligibility
Engage in outreach efforts to promote the program
Collaborating with local agencies and community organizations
Managing a team of support staff
Preparing reports
Tracking program success metrics
Participate in professional development opportunities to enhance your skills
Contribute to a customer-focused culture
Problem-solving
Providing excellent service to those you serve