User Experience Researcher

Meijer•Burrell Township, PA

About The Position

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community! Grab the Good Stuff: Weekly pay Team member discount 401(k) with company contributions Paid parental leave Paid education assistance Development programs for advancement and career growth Medical/dental/vision And more! Please review the job profile below and apply today! The UX Researcher will work with product teams to help develop user-centric designs that are testable and adaptable. This role will be self-directed and collaborative, using best practices for design testing, human factors, and cognitive psychology. The UX Researcher will work with the UX Designers to create prototypes in Figma for user testing. The UX Researcher will meet with users to test designs and provide feedback to the team that is clear, concise, and actionable. This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required.

Requirements

Hands-on experience with lab-based user testing, remote testing, prototype testing, concept testing, field research, and survey design
Experience with all aspects of research, including study design, recruiting, facilitation, analysis, reporting
Proficiency in UserZoom, Question Pro, Survey Monkey, and Recollective
Good visual design skills that are showcased through a portfolio that demonstrates research plans and results.
Ability to present your findings and sell your solutions to various stakeholders
Ability to make strong recommendations based on industry trends, consumer research, business needs and technical feasibility/difficulty
Excellent communication (verbal and presentational) interpersonal skills along with the ability to collaborate across multiple business units
High performance under pressure and in adherence to deadlines with a quality output
Practical experience working in a Scrum/Agile environment desired

Responsibilities

Work collaboratively with product owners, developers, and QA to define and implement innovative solutions for the product direction, visuals and experience
Assess and optimize the performance of new and existing features by actively participating in usability testing
Conduct user research in Meijer stores by observing team members as they complete their tasks, gaining insights into their workflows and identifying areas for improvement.
Conduct user research and influence the implementation of the findings.