User Experience Researcher
About The Position
User Experience Researcher (Bothell, WA) As the User Experience Researcher, you will be responsible for providing advanced strategic guidance on user research methodologies and prioritizing studies and extracting user insights to align with project objectives. Your role: Extract user and consumer insights, ensure a seamless flow from User Needs to User Requirements to Product Requirements, and develop a systematic approach for all user research challenges to facilitate verification and validation of relevant consumer insights Developing the overall user research plans for value proposition and/or product development projects, including formative, iterative, summative, validation, and claim substantiation studies Review and finalize consumer-focused project requirements, including milestones, deliverables, and input for decisions, and perform project decision-making through the application of clear and agreed targets and action standards Engage stakeholders to validate abstract high-level value propositions, ensure alignment with strategic goals and meeting expectations, then collaborate with cross-functional teams to prioritize requirements based on importance, resources, and potential outcomes
Requirements
- 2+ years of experience with a Bachelor's in areas such as User Experience (UX) Design, Information Architecture, User Research, Product Design, Usability Testing or equivalent OR no prior experience required with master’s degree
- Skills include app development, medical device development, and/or clinical research; with GCP (Good Clinical Practice) and GDP (Good Documentation Practice) a strong plus
- Ability to perform comprehensive root cause analysis of moderate customer complaints, identify systemic issues, and subsequently devise and enact sustainable solutions or process enhancements aimed at preempting recurrence of similar complaints in the future
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
- You possess solid research skills from planning to reporting, including survey design and the moderation of in-person qualitative research
- US work authorization is a precondition of employment.
- For this position, you must reside in or within commuting distance to Bothell, WA.
Nice To Haves
- Skills include app development, medical device development, and/or clinical research; with GCP (Good Clinical Practice) and GDP (Good Documentation Practice) a strong plus
Responsibilities
- Extract user and consumer insights
- Ensure a seamless flow from User Needs to User Requirements to Product Requirements
- Develop a systematic approach for all user research challenges to facilitate verification and validation of relevant consumer insights
- Developing the overall user research plans for value proposition and/or product development projects, including formative, iterative, summative, validation, and claim substantiation studies
- Review and finalize consumer-focused project requirements, including milestones, deliverables, and input for decisions, and perform project decision-making through the application of clear and agreed targets and action standards
- Engage stakeholders to validate abstract high-level value propositions, ensure alignment with strategic goals and meeting expectations, then collaborate with cross-functional teams to prioritize requirements based on importance, resources, and potential outcomes
Benefits
- Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.
- Details about our benefits can be found here.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
