User Experience Program Manager
About The Position
We are looking for a User Experience Program Manager who will help form our new user experience practice within our Enterprise Transformation Office (ETO). Do you love building a UX culture and working with enterprise products? Join the group, central to the success of our portfolio of enterprise projects. The Opportunity: As a UX Program Manager, you will be an essential contributor in creating engaging UX/UI solutions and concepts for all platforms. Using a customer-centered approach, you will help design and provide tangible artifacts that make the experience more accessible, efficient and usable. You will communicate the rationale behind your decision to other teams. You will implement UX best practices, trends and digital experiences for new and existing applications and websites. You will help create our next generation of digital products for our clients, prospects and employees and contribute to a growing UX practice model. You will report to the Vice President, User Experience who will aid in your training for this role and professional development for future growth opportunities. The Day-to-Day: Gather and evaluate user experience design requirements in collaboration with the broader team Be the voice of the user and UX for all Agile scrum ceremonies Create sketches, storyboards, user flows and other tangible outputs to communicate concepts, interactions and design UIs Work with UX leadership to define and implement UX strategies Design experiences that improve the product value in an iterative Agile/ Scrum working model while to support engineers delivering implementable features Promote design guidelines and best practices Strengthen the UX culture through promoting UX
Requirements
- 10+ years of relevant UX design experience with a portfolio that shows application project design
- 5+ years leading product design
- 3+ years presenting UX methodologies and selling UX as a value
- Experience facilitating and running UX workshops
- Experience producing artifacts like wire frames, testing guides, and experience maps
- Experience working in an Agile methodology
Responsibilities
- Gather and evaluate user experience design requirements in collaboration with the broader team
- Be the voice of the user and UX for all Agile scrum ceremonies
- Create sketches, storyboards, user flows and other tangible outputs to communicate concepts, interactions and design UIs
- Work with UX leadership to define and implement UX strategies
- Design experiences that improve the product value in an iterative Agile/ Scrum working model while to support engineers delivering implementable features
- Promote design guidelines and best practices
- Strengthen the UX culture through promoting UX
Benefits
- 100% paid medical, dental and vision premiums for you and your qualifying dependents
- A 50% 401(k) match, up to the IRS maximum
- 20 days of PTO, plus 10 paid holidays
- Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
