Used Vehicle Sales Manager

Sutton Ford•Matteson, IL

About The Position

The Mission Statement for Sutton Auto Team is t o provide a 100% completely satisfactory experience for both guests and team members. All team members are expected to be committed to the company’s core values P.R.U.I.T. Personal Growth Respect Urgency Integrity Teamwork An effective and successful used vehicle sales manager must be able to manage the unexpected, have excellent customer service and organizational skills and is a self-motivated team player. We expect this individual to sell products and complete transactions in a thorough, professional and legal manner. The used vehicle sales manager must have an outgoing personality and positive attitude, along with the expertise of building strong relationships with team members and customers.

Requirements

Four to ten years related experience and/or training; or equivalent combination of education and experience.
Associate's degree required.
Intermediate PC skills; including Excel, Word, and Outlook.
Exceptional customer service skills.
Excellent organizational skills with the ability to multi-task and meet deadlines.
Strong attention to detail with excellent follow-up skills.
Good negotiating skills.
Ability to work in a fast-paced TEAM environment.

Responsibilities

Assumes responsibility for appraising, purchasing, reconditioning, displaying, and merchandising the used vehicle inventory.
Maintains vehicle inventory.
Monitors customers' likes and dislikes, lost sales, and dealership sales history and conduct local market analyses to determine which vehicles to stock.
Ensures that cosmetic and mechanical reconditioning is performed within the dealership's cost and time limitations.
Monitors and controls expenses to ensure profitability.
Plans and controls the display of used vehicles.
Establishes and controls wholesaling activities.
Have an exit strategy to reduce risk of aged inventory.
Establishes delivery procedures and ensures delivery includes an introduction to the service department and scheduling the first service appointment.
Assists in the development of advertising campaigns and other promotions.
Keeps abreast of auto auction activity and prices and attends auctions regularly.
Approves all paperwork from auctions and provides proper documentation to the office for purchases.
Hires, trains, motivates, counsels, and monitors the performance of all salespeople.
Understands, keeps abreast of, and complies with federal, state, and local regulations that affect used-vehicle sales.