Used Vehicle Acquisition Specialist - Group 1 GMC Southwest
About The Position
GMC Southwest is part of the fast-growing Group 1 Automotive, a Fortune 250 leader in automotive retail. We are seeking a motivated and detail-oriented Used Vehicle Acquisition Specialist to support our pre-owned vehicle growth by acquiring vehicles directly from the service drive. This role plays a critical part in increasing used vehicle inventory through customer engagement, trade-in opportunities, and stand-alone vehicle purchases. The ideal candidate is customer-focused, organized, comfortable working with sensitive documentation, and driven by performance-based earnings. Previous dealership experience is preferred, but we are open to training the right individual with strong communication skills and attention to detail.
Requirements
- Strong attention to detail, especially with documentation and customer information
- Excellent communication and customer service skills
- Comfortable working within CRM systems
- Organized, dependable, and process-driven
- Strong work ethic with motivation to earn through commissions
- Ability to work Saturdays as required
- High school diploma or equivalent
- Valid driver’s license with acceptable driving record
- Must pass background check, MVR, and drug screening
Nice To Haves
- Previous automotive dealership experience preferred (sales, BDC, service, or acquisition)
Responsibilities
- Engage service drive customers to identify opportunities to purchase their vehicles
- Acquire pre-owned vehicles through trades and stand-alone purchases
- Contact customers via phone, email, and CRM follow-ups
- Utilize CRM systems in the same manner as a traditional sales professional
- Maintain accurate records involving customer private data and state documentation
- Collaborate closely with sales management and used vehicle leadership
- Build and manage a consistent acquisition pipeline
- Ensure compliance with dealership processes and documentation requirements
- Deliver a positive, professional customer experience throughout the acquisition process
Benefits
- Health, Dental & Vision Insurance
- Life & Disability Insurance
- 401(k) Plan with Company Match
- Paid Vacation
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment with training and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
