Used Equipment Consultant (Bilingual)

Caterpillar Inc.•Irving, TX

20h•$128,470 - $192,710•Onsite

About The Position

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Caterpillar’s Rental & Used (R&U) division is hiring a Used Equipment Consultant! The Used Equipment Consultant serves as a trusted business advisor to equipment dealers across North and South America, leveraging deep knowledge of equipment, customers, and market dynamics to translate insights into actionable go‑to‑market strategies. You'll spend 75% of your time consulting with dealers to shape go-to-market (GTM) approaches and align marketing plans to local market demand, and 25% facilitating the sale of Caterpillar used equipment to ensure a robust, competitive fleet. This role requires strong analytical capability, bilingual communication skills (English/Spanish), and the ability to convert data and market signals into commercial action.

Requirements

Customer Focus: Ability to deeply understand customer needs and priorities, anticipate challenges, and translate insight into actions that deliver meaningful business outcomes
Effective Communications: Ability to distill high level communication into meaningful context and actions
Decision Making & Critical Thinking: Ability to analyze information and summarize insights into clear decisions that drive effective action
Relationship Management: Ability to build trust and credibility over time to influence decisions, align stakeholders, and drive sustained action
Negotiating: Ability to influence outcomes, align interests, and guide parties toward decisions that create mutual value and drive action
Value Selling: Influencing others to take action by clearly linking solutions to the business outcomes that matter most and compelling a decision to change
Bilingual in English/Spanish (proficiency speaking and writing)

Nice To Haves

OEM or heavy equipment industry experience in roles focused on GTM activities
Experience coaching, guiding, consulting on business operations, particularly within a dealer network
Maintains positive and can-do attitude and approach to work

Responsibilities

Act as a liaison between Caterpillar and Dealers, serving as an advocate for both, to optimize Used support and operations
Monitor Dealer performance metrics and convert the information into actions to enhance performance to objectives
Support and engage with Dealer leaders in Used and Operations to align with Caterpillar strategy, objectives and metrics
Review and monitor Dealer performance and feedback and make informed recommendations to the global strategy
Engage with customers to understand needs and requirements for Used equipment
Increase market intelligence for the Used equipment industry and share insights and practices to enable and improve Dealer Used operations