Usability Engineer

Philips • Cambridge, MA

20h • Onsite

About The Position

Usability Engineer
In this role, you will be responsible for ensuring that the Philips solutions are safe, effective, efficient, intuitive, and satisfactory to use. You will be advocating for usability & user-centered design, and prioritizing user needs and patient safety in the business and project team.
Your role:
​Define and execute the usability engineering approach across product development, including creation of usability engineering plans. Coordinate required activities and resources to ensure usability is embedded throughout all design and development phases.
Conduct user research and develop use scenarios, task analyses, and workflows. Evaluate cognitive, physical, and situational use contexts using a systems-thinking approach to inform intuitive, safe, and efficient user experiences.
Plan, conduct, and document formative and summative usability studies in compliance with applicable privacy and usability standards. Manage study logistics, participant recruitment, informed consent, and site requirements.
Perform usability risk analyses to identify, document, and mitigate potential use errors. Analyze post-market feedback and data to prioritize usability improvements and enhance user satisfaction.
Compile Human Factors Engineering (HFE) reports and usability documentation to support regulatory submissions. Communicate usability findings and recommendations to cross-functional teams including R&D, Clinical, UI/UX, and Systems Engineering.

Requirements

• 5+ years of experience in usability engineering, UX design, usability testing, or an equivalent role, medical device experience required.
• Skills include with Usability standards and guidelines such as IEC 62366, FDA Guidance for Human-Factors and HE75; human-centered design methods, such as focus groups, interviews, contextual inquiries, usability evaluation, documentation, and reporting; usability experience from relevant companies, agencies, institutions, or in consultancy work.
• Bachelor's degree in Human Factors Engineering, Human-Computer Interaction (HCI), Design Research or related discipline, required.
• Able to work independently on project activities, driving efficiency, and facilitating design quality reviews, willing to work together with or consult business stakeholders, actively manage relationships, challenge the status quo to drive innovation, and step up for the user.
• Have the ability to travel internationally for workshops and Usability studies at least 2 times per year.
• Fluent in English.
• US work authorization is a precondition of employment.
• For this position, you must reside in or within commuting distance to Cambridge, MA.

Responsibilities

• Define and execute the usability engineering approach across product development, including creation of usability engineering plans.
• Coordinate required activities and resources to ensure usability is embedded throughout all design and development phases.
• Conduct user research and develop use scenarios, task analyses, and workflows.
• Evaluate cognitive, physical, and situational use contexts using a systems-thinking approach to inform intuitive, safe, and efficient user experiences.
• Plan, conduct, and document formative and summative usability studies in compliance with applicable privacy and usability standards.
• Manage study logistics, participant recruitment, informed consent, and site requirements.
• Perform usability risk analyses to identify, document, and mitigate potential use errors.
• Analyze post-market feedback and data to prioritize usability improvements and enhance user satisfaction.
• Compile Human Factors Engineering (HFE) reports and usability documentation to support regulatory submissions.
• Communicate usability findings and recommendations to cross-functional teams including R&D, Clinical, UI/UX, and Systems Engineering.

Benefits

• Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level