Engineer, Usability & Human Factors

Philips • Alvin, TX

8h • $114,750 - $183,600 • Onsite

About The Position

Our Usability & Human Factors Engineer is responsible for ensuring that the Philips solution they work on is safe, effective, efficient, intuitive, and satisfactory to use. You will be responsible for advocating usability & user-centered design, and prioritizing user needs and patient safety in the business- and project team. Your role: Leads the usability activities on their project, in collaboration with a multidisciplinary team, which includes UI/UX designers, product designers, clinical specialists, product managers, researchers, developers, and system engineers. Involved in all product development phases and leads the activities, using critical thinking to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Conducts user research and develop detailed use scenarios and task analyses, gaining a deep understanding of user interactions and workflows to facilitate the creation of intuitive and efficient user interfaces. Analyzes post-market data to identify and prioritize usability issues faced by customers, providing actionable insights to improve product design and user satisfaction. Analyzes the cognitive, physical, and situational contexts of product usage through a systems thinking approach, ensuring that all aspects of the user experience are thoroughly considered. Plans, conducts, and reports usability studies (formative & summative evaluations) in compliance with relevant privacy and usability regulations. Conducts comprehensive usability risk analyses (Usability FMEA) to identify and document potential use errors. Creates the necessary usability documentation to ensure compliance with medical device regulations, maintaining detailed records that support regulatory submissions and product approvals. Delivers and presents comprehensive usability inputs to the project team, including R&D, Marketing, Clinical, UI/UX Design, Medical Affairs, Medical Safety, Development Engineering, and Systems Engineering, ensuring that usability considerations are integrated into all stages of product development. Owns and also participate in usability impact assessments and design reviews to improve product performance and user experience.

Requirements

• 2+ years of experience in usability/human factors engineering, requirements management, including usability and design risk management (like Usability FMEA).
• Experience in qualitative and quantitative research.
• Effective communication skills, stakeholder management and project management skills (planning, monitoring, escalation, etc.)
• Skills in product quality and reliability, market research and analysis, regulatory requirements, risk assessments, product development lifecycle management, technical documentation, and UI/UX design aligned with the ISO 9241 series.
• Bachelor’s, required, Master’s Degree, nice to have, in Engineering, preferably Human Factor’s Engineering, Mechanical Engineering, or Bioengineering, or a related field.
• Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position .
• Experience in the medical device industry.

Nice To Haves

• Master’s Degree, nice to have, in Engineering, preferably Human Factor’s Engineering, Mechanical Engineering, or Bioengineering, or a related field.

Responsibilities

• Leads the usability activities on their project, in collaboration with a multidisciplinary team, which includes UI/UX designers, product designers, clinical specialists, product managers, researchers, developers, and system engineers.
• Involved in all product development phases and leads the activities, using critical thinking to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Conducts user research and develop detailed use scenarios and task analyses, gaining a deep understanding of user interactions and workflows to facilitate the creation of intuitive and efficient user interfaces.
• Analyzes post-market data to identify and prioritize usability issues faced by customers, providing actionable insights to improve product design and user satisfaction.
• Analyzes the cognitive, physical, and situational contexts of product usage through a systems thinking approach, ensuring that all aspects of the user experience are thoroughly considered.
• Plans, conducts, and reports usability studies (formative & summative evaluations) in compliance with relevant privacy and usability regulations.
• Conducts comprehensive usability risk analyses (Usability FMEA) to identify and document potential use errors.
• Creates the necessary usability documentation to ensure compliance with medical device regulations, maintaining detailed records that support regulatory submissions and product approvals.
• Delivers and presents comprehensive usability inputs to the project team, including R&D, Marketing, Clinical, UI/UX Design, Medical Affairs, Medical Safety, Development Engineering, and Systems Engineering, ensuring that usability considerations are integrated into all stages of product development.
• Owns and also participate in usability impact assessments and design reviews to improve product performance and user experience.

Benefits

• Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level