US Field Operations Executive

Harmattan AI

About The Position

We are hiring a Field Operations Executive to execute demonstrations, deployments, and field operations in support of customer engagements. Reporting to an Engagement Manager, you will be responsible for operating our systems in real-world environments, ensuring readiness, performance, and reliability during demonstrations, tests, and customer deployments. This is a highly operational, field-first role, requiring strong technical grounding, autonomy, and execution under real-world constraints.

Requirements

Experience in field operations, testing, or deployment of UAVs, robotics, or complex technical systems
Strong hands-on ability with hardware + software systems
Comfortable operating in real-world, sometimes constrained environments
Proven ability to troubleshoot technical issues under pressure
Adaptability & Mobility: Thrives under pressure in a fast-paced, dynamic environment; embraces a “no-task-is-too-small” mentality.
Communication & Influence: Excellent written and verbal communication, capable of leading diverse principals – from junior members to senior executives.
Commitment: 100% dedication to Harmattan AI’s mission, vision, and ambitious growth plans, ready to go the extra mile to ensure operational excellence.
High willingness to travel (significant field presence required)

Nice To Haves

UAV pilot license strongly preferred

Responsibilities

Execute technical demonstrations, tests, and deployments in operational environments
Operate UAV systems, payloads, and software during customer demos and trials
Ensure systems are mission-ready, calibrated, and fully functional before deployment
Monitor system performance in real time and troubleshoot issues in the field
Identify and resolve hardware, software, and integration issues under time constraints
Support integration and validation of systems in customer or partner environments
Prepare and configure demo kits, hardware, and software stacks
Manage field logistics, including transport, setup, and teardown of systems
Ensure compliance with operational and safety procedures
Collect and structure field data, logs, and observations
Support post-mission analysis (flight logs, system performance, anomalies)
Provide clear and actionable feedback to Engagement, Product, and Engineering teams
Contribute to improving demo workflows, operational processes, and field playbooks
Support the standardization of tools and procedures for repeatable, high-quality deployments