Upgrade Install and Relocation Engineer

ASML•Austin, TX

1d•Onsite

About The Position

ASML US develops lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. This role is within the Customer Support Organization, which is responsible for the installation, qualification, repair, and maintenance of ASML systems at customer sites and for transferring know-how to the customer. The System Integration Engineer is expected to calibrate and qualify the machine on site, according to a pre-defined test-sequence similar to the tests performed in Veldhoven. They will work with co-workers and customers to isolate and solve problems, act as a resource for routine malfunctions, and perform administrative and coordination duties. The Mechanical Install Engineer specifically assembles and qualifies the machine on site according to procedure, installs and de-installs ASML Machines in a clean room environment, and handles de-crating, transporting, and assembling high-tech lithography machines into the semiconductor fab.

Requirements

BS degree in an engineering field, or equivalent experience
1-3 years hands-on experience in a high tech production or customer service environment, e.g. electronics, mechanical engineering, mechatronics, aerospace or automotive engineering
Proven affinity with assembling and troubleshooting
Knowledge of safety procedures
Flexible
Stress resistant
Structured
Analytical thinker
Able to work independently as well as on a team
Good knowledge of the English language
Good communication skills with focus on reporting, understanding, influencing and supporting
An interest in other technical processes
Self-sufficient
Awareness of various cultural differences
Can observe and respond to people and situations and interact with others encountered in the course of work
Can learn and apply new information or skills
Must be able to read and interpret data, information, and documents
Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism
Ability to complete assignments with attention to detail and high degree of accuracy
Proven ability to perform effectively in a demanding environment with changing workloads and deadlines
Result driven-demonstrate ownership and accountability
Identifies bottlenecks and drives improvements
Work independently or as part of a team and follow through on assignments with minimal supervision
Demonstrate open, clear, concise and professional communication
Ability to establish and maintain cooperative working relationships with manager, co-workers and customer
Work according to a strict set of procedures within the provided timelines
Legally authorized to access controlled technology prior to beginning work

Nice To Haves

BS degree in an engineering field

Responsibilities

Assemble and qualify the machine on site, according to procedure in a pre-defined sequence
Install and de-install ASML Machines in a clean room environment
De-crate, transport, and assemble high-tech lithography machines into the semiconductor fab
Analyze applicability, accuracy and adherence to design specifications
Recommend design changes or substitution of materials when appropriate
Evaluate and diagnose problems and make appropriate repairs
Work with co-workers and the customer in isolating and solving problems
Answer customer questions and assist customers in a professional manner
Perform administrative and coordination duties, including pass-downs, work orders, field service reports, system problem reports, and monthly reports
Provide support and assistance to less experienced ASML or local personnel as necessary
Perform complex adjustments, perform upgrades, diagnose and solve problems with limited support
Prepare written technical reports
Calibrate and qualify semiconductor lithographic capital equipment
Act as a resource for users on routine malfunctions