University Registrar

Indiana Tech•Fort Wayne, IN

10d

About The Position

Indiana Tech is a thriving, independent, teaching-oriented university that delivers career-oriented programming in a wide variety of disciplines that includes business, engineering, computer sciences, criminal justice, cybersecurity, marketing, health sciences, communication and helping professions. Indiana Tech enrolls nearly 1,500 students in its traditional undergraduate programs on its picturesque main campus, and nearly 5,000 students in its adult and online programs. We offer degrees at the associate, bachelor’s, master's, and doctoral levels and undergraduate and graduate certificates. Over 41% of our students are either globally or domestically diverse; this contributes to our unique, vibrant and inclusive campus community. All academic programs are designed to provide students with relevant and practical experiences, including an emphasis on internships. The university is accredited by the Higher Learning Commission. Indiana Tech is committed to fostering a welcoming and respectful environment for all. We actively support the recruitment, engagement, and retention of students, faculty, and staff from a wide range of experiences, backgrounds, and perspectives. We believe that creating a sense of connection and support across our campus community plays an essential role in preparing students to succeed and contribute in a global society. Indiana Tech has big plans for its future. Learn more at Indiana Tech Strategic Plan or strategicplan.indianatech.edu . The University Registrar is responsible for maintaining all records related to student academic progress, academic policy, and curricular details. Additionally, the University Registrar is responsible for ensuring compliance with all federal, state and other reporting requirements related to the functions of the office, working closely with other university offices as appropriate. The University Registrar also works closely with all departments to support strategic goals for enrollment, retention, persistence, and graduation. The University Registrar supports the university’s quality improvement efforts by focusing on improving the performance and accuracy of owned processes that have direct or indirect impact on related departmental and/or institutional results. Essential responsibilities include, but are not limited to, submitting data to state and federal reporting agencies, supporting enrollment and student services, supporting strategic initiatives and academic improvements, and verifying student enrollment.

Requirements

Master’s degree required
Five or more years of progressively responsible work experience, including leadership and supervisory roles
Prior experience working in a Registrar's office, or closely related area in a higher education institution
Experience working with traditional as well as non-traditional student populations
Experience working with a SIS (Jenzabar preferred), CRM, ERP or related system
Experience working with student records and academic record-keeping
Knowledge of higher education institutional and programmatic accreditation processes
Commitment to ethical practice
Ability to manage interpersonal conflict situations with tact, diplomacy, and discretion
Excellent interpersonal, communication, organizational, and motivational skills
Solution-oriented, creative and innovative thought processes, and constant attention to detail
Ability to make informed decisions that positively impacts students
Demonstrated skill in and commitment to examining and re-engineering operations, processes, and procedures to better meet the needs of the institution, departments, faculty, staff, and students
Working knowledge of budget management and business acumen
Knowledge of relevant federal and state regulations, including FERPA and NAIA regulations
Demonstrated project management skills, from concept, analysis, implementation and testing through full production
Demonstrated experience working as part of a collaborative team to accomplish shared goals

Responsibilities

Oversee the maintenance of student academic records, including transcripts and degree certifications
Provide leadership and supervision to the Office of the Registrar and its staff
Provide exceptional customer service to students, faculty, and staff regarding enrollment and academic services
Plan, administer, and oversee the departmental budget, ensuring efficient and authorized use of financial resources
Coordinate production of the annual Academic Catalog, and process revisions to curriculum, academic policies and programs
Maintain and disseminate information about current academic policy, curricular requirements, and course inventory, including changes approved throughout the academic year
Oversee creation of the university academic calendar, each term's master schedule, registration timing/details, and final exam schedules
Coordinate, with the support of Information Technology and others, the effort to effectively automate processes that enhance the user experience for students, faculty, and staff.
Oversee all aspects of the university’s student information system relevant to the work of the office.
Work with appropriate offices to coordinate University commencement exercises
Track, monitor, and report on the performance of owned processes that have direct or indirect impact on related departmental and/or institutional results
Carry out academic policy and procedures and make initial decisions regarding exceptions in consultation with the Deans and/or VPAA
Ensure compliance with all required federal, state, accreditation, and university policies related to the responsibilities of the office
Oversee adherence to all athletic governing policies, academic eligibility procedures, and reporting requirements
Serve as university compliance officer for the Federal Educational Rights and Privacy Act (FERPA)
Serve as the university's primary contact with the National Student Clearinghouse
Collaborate with Institutional Research and other departments as needed for required state, federal and other reporting, including internal reporting of enrollment, student performance and graduation data
Establish department deadlines of owned processes, track, monitor, and report on performance of owned processes that have direct or indirect impact on related departmental and/or institutional results
Work closely with other departments to provide timely and accurate information about student academic progress as needed to support university strategic goals for retention, persistence and graduation
Certify student academic records and degree eligibility, and issue diplomas and official academic transcripts
Support relevant offices, committees and processes related to maintaining University academic standards and student academic progress