University Bursar

Universities of Wisconsin•Kenosha, WI

23h

About The Position

The University Bursar provides leadership and oversight of all student accounts operations, including billing, collections, payments, refunds, and compliance with federal, state, and University of Wisconsin System policies. Reporting to the Controller, this position ensures accurate, timely, and compliant processing of student financial transactions while supervising staff and supporting the university’s commitment to fiscal stewardship and student service. Key Job Responsibilities: Compliance & Financial Stewardship Ensure compliance with federal and state regulations related to student billing, collections, and disbursements. Ensure revenue is deposited to appropriate, authorized university funds in accordance with UW System policies. Oversee the proper application of scholarship and non‑cash aid in compliance with regulatory and UW System requirements. Systems & Process Management Direct the operation and maintenance of student accounts and accounts receivable systems. Identify and recommend process improvements to enhance efficiency, accuracy, automation, and customer service. Oversee electronic payment processes, including ACH, credit card, and authorized third‑party payer transactions. Student Accounts & Billing Operations Establish, implement, and monitor campus-wide policies and procedures related to student billing, tuition and fee assessment, collections, refunds, and account resolution. Ensure accurate maintenance of student financial accounts, including the application of payments, financial aid, scholarships, and third‑party sponsorships. Administer tuition and fee refunds in accordance with UW System tuition and refund policies and established deadlines. Assess late payment fees in accordance with institutional and UW System policy. Budget & Planning Develop, manage, and monitor the Bursar Office budget. Analyze receivables, payment trends, and operational metrics to support informed financial decision‑making. Leadership & Communication Supervise and manage 4–5 direct reports, including hiring, onboarding, training, performance management, discipline, and approval of time worked. Foster a service‑oriented, equitable, and collaborative work environment aligned with university values. Serve as the primary subject matter expert for student accounts and act as a liaison to internal departments, vendors, and external stakeholders. Provide regular communication and reporting to the Controller and campus leadership regarding operations, risks, and strategic initiatives of the Bursar’s Office.

Requirements

Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
Experience in student accounts, accounts receivable, higher education finance, or comparable financial operations.
Demonstrated supervisory experience, including managing multiple direct reports.
Knowledge of financial controls, regulatory compliance, and customer‑focused service delivery.

Nice To Haves

Experience working within the University of Wisconsin System or another public higher education institution.
Familiarity with student information systems and electronic payment platforms.
Strong analytical, organizational, and communication skills.

Responsibilities

Ensure compliance with federal and state regulations related to student billing, collections, and disbursements.
Ensure revenue is deposited to appropriate, authorized university funds in accordance with UW System policies.
Oversee the proper application of scholarship and non‑cash aid in compliance with regulatory and UW System requirements.
Direct the operation and maintenance of student accounts and accounts receivable systems.
Identify and recommend process improvements to enhance efficiency, accuracy, automation, and customer service.
Oversee electronic payment processes, including ACH, credit card, and authorized third‑party payer transactions.
Establish, implement, and monitor campus-wide policies and procedures related to student billing, tuition and fee assessment, collections, refunds, and account resolution.
Ensure accurate maintenance of student financial accounts, including the application of payments, financial aid, scholarships, and third‑party sponsorships.
Administer tuition and fee refunds in accordance with UW System tuition and refund policies and established deadlines.
Assess late payment fees in accordance with institutional and UW System policy.
Develop, manage, and monitor the Bursar Office budget.
Analyze receivables, payment trends, and operational metrics to support informed financial decision‑making.
Supervise and manage 4–5 direct reports, including hiring, onboarding, training, performance management, discipline, and approval of time worked.
Foster a service‑oriented, equitable, and collaborative work environment aligned with university values.
Serve as the primary subject matter expert for student accounts and act as a liaison to internal departments, vendors, and external stakeholders.
Provide regular communication and reporting to the Controller and campus leadership regarding operations, risks, and strategic initiatives of the Bursar’s Office.