Unit Secretary - Psych Unit
About The Position
The Unit Secretary plays a critical role in the efficient operation of healthcare units by providing essential administrative and clerical support to medical staff and patients. This position ensures smooth communication between healthcare providers, patients, and other departments, facilitating timely and accurate information flow. The Unit Secretary manages patient records, schedules appointments, and coordinates admissions and discharges, contributing to a positive patient experience. By maintaining organized documentation and handling various office tasks, the Unit Secretary supports the clinical team in delivering high-quality care. Ultimately, this role is vital in creating an organized, responsive, and patient-centered healthcare environment.
Requirements
- High school diploma or equivalent.
- Previous experience in a healthcare administrative role or unit secretary position preferred.
- Basic knowledge of medical terminology and healthcare procedures.
- Proficiency in using electronic health record (EHR) systems and standard office software.
- Strong organizational and multitasking abilities.
Nice To Haves
- Certification as a Unit Secretary or Medical Administrative Assistant.
- Experience working in a hospital or clinical setting.
- Familiarity with healthcare privacy laws such as HIPAA.
- Advanced computer skills including scheduling software and database management.
- Excellent interpersonal and communication skills.
Responsibilities
- Answer and direct incoming phone calls promptly and professionally.
- Manage patient admissions, discharges, and transfers by coordinating with nursing and medical staff.
- Maintain and update patient medical records accurately and confidentially.
- Schedule appointments, tests, and procedures as directed by healthcare providers.
- Prepare and distribute daily reports, correspondence, and other documentation.
- Coordinate communication between patients, families, and healthcare team members.
- Ensure compliance with hospital policies, procedures, and confidentiality regulations.
- Order and maintain office and medical supplies inventory.
- Assist with billing and insurance documentation as needed.
- Support the healthcare team with various clerical tasks to enhance workflow efficiency.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
