Unit Manager

BCFS Health & Human Services•San Antonio, TX

About The Position

It's a great feeling to work for a company that does so much good for others around the world! Language Requirement: English Fluency Spanish Fluency Academic Req: Required – High school diploma, or equivalent Preferred – 2-year Associate degree from an accredited program/institution, or two or more years of college-level coursework Certifications: First aid CPR Emergency behavior intervention Work experience: Required – One (1) year of related experience and/or training Preferred – Two (2) plus years of related experience and/or training Critical Action Items & Measurable Deliverables: Meet all federal and state regulatory guidelines and standards that apply to this position. Monitor staffing assignments to ensure the staff-to-child ratio is maintained at all times. Develop and maintain effective working relationships with personnel on other shifts to promote continuity of care. Model behaviors and social skills that are consistent with the organization and program policies. Plan, organize, and supervise activities for children following the daily activity schedule. Take actions to promote positive interaction between children and encourage children to take responsibility in the daily routine of the program. Provide proper therapeutic crisis intervention when appropriate. Identify and report to the zone supervisor all maintenance work/repair needs. Participate in scheduled meetings, team decisions, and operations. Update and maintain records regarding each child’s clothing and personal items. Be responsible for scheduling air and ground transportation of children when needed. Monitor, coordinate, and delegate daily operations as needed throughout the shift. Maintain documentation required by this position and ensure documentation required by the zone supervisors and direct care staff is completed per contractual and regulatory requirements and standards, and agency policies and procedures. Work evenings, weekends, and holidays as needed or requested by the position supervisor. Implement Compass Connections safety protocols, including evacuating with children and other staff in case of an emergency. Maintain confidentiality in all areas of the service population and program operations. Maintain Compass Connections' professional and ethical standards of conduct outlined in Compass Connections' employee handbook, including demonstrating respect for agency staff, children, and community members, and complying with the required dress code at all times. Other Responsibilities: Supervise assigned direct care staff from the start of the assigned shift until relieved, without interruption from outside sources. Schedule appointments for children and follow up to ensure each child’s essential needs are met. Adhere to instructions provided by medical/clinical staff regarding each child and inform the zone supervisor of information impacting the basic health and well-being of the service population. Monitor and supervise a child’s behavior on off-campus activities/outings, providing direction and redirection when needed to ensure safety. Document all serious incidents, daily progress, changes in menus, and activities completely, accurately, promptly, and in compliance with agency policies and procedures. Safely escort children to and from designated points as directed by the zone supervisor. Frequently traverse from one area of the physical plant to another and escort children from one location to another. Meet all pre-determined deadlines required by the program and federal partners. Requirements: Pass a pre-employment drug screen and random drug screens throughout employment. Provide proof of work eligibility status upon request. Pass a pre-employment and biennial criminal background check. Demonstrate the ability to: a) Respond sensitively and competently to the service population’s cultural and socio-economic characteristics. b) Work collaboratively with other staff members, service providers, and professionals. c) Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment. d) Work in a fast-paced environment and maintain emotional control and professional composure at all times. e) Maintain computer literacy required to meet the responsibilities of the position. f) Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team. Demonstrate a working knowledge of all Compass Connections policies and procedures. Compass Connections is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof English (United States) If you like to work with people that believe they can make a difference in the world, this is the company for you! EEO Statement In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. #LI-Other #LI-Mid-Senior level #LI-Full-time BCFS Health and Human Services established in 1944 is a non-profit organization with locations and nationally doing noble work across Texas and the United States, specializing in community-based care for at risk families and children (abused and/or neglected & domestic violence), prevention & early intervention services, housing for young adults aging out of the foster care system, mental health & life skill services, advocacy and case management coordination for survivors of human trafficking, medical programs for women who are pregnant or post-partum, and serving families who have a child with a disability or special needs by providing them with an opportunity to visit the world’s first theme park designed with individuals with special needs in mind. EEO Statement In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Requirements

English Fluency
Spanish Fluency
Required – High school diploma, or equivalent
First aid
CPR
Emergency behavior intervention
Required – One (1) year of related experience and/or training
Pass a pre-employment drug screen and random drug screens throughout employment.
Provide proof of work eligibility status upon request.
Pass a pre-employment and biennial criminal background check.
Demonstrate the ability to: a) Respond sensitively and competently to the service population’s cultural and socio-economic characteristics. b) Work collaboratively with other staff members, service providers, and professionals. c) Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment. d) Work in a fast-paced environment and maintain emotional control and professional composure at all times. e) Maintain computer literacy required to meet the responsibilities of the position. f) Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
Demonstrate a working knowledge of all Compass Connections policies and procedures.
Compass Connections is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof

Nice To Haves

Preferred – 2-year Associate degree from an accredited program/institution, or two or more years of college-level coursework
Preferred – Two (2) plus years of related experience and/or training

Responsibilities

Meet all federal and state regulatory guidelines and standards that apply to this position.
Monitor staffing assignments to ensure the staff-to-child ratio is maintained at all times.
Develop and maintain effective working relationships with personnel on other shifts to promote continuity of care.
Model behaviors and social skills that are consistent with the organization and program policies.
Plan, organize, and supervise activities for children following the daily activity schedule.
Take actions to promote positive interaction between children and encourage children to take responsibility in the daily routine of the program.
Provide proper therapeutic crisis intervention when appropriate.
Identify and report to the zone supervisor all maintenance work/repair needs.
Participate in scheduled meetings, team decisions, and operations.
Update and maintain records regarding each child’s clothing and personal items.
Be responsible for scheduling air and ground transportation of children when needed.
Monitor, coordinate, and delegate daily operations as needed throughout the shift.
Maintain documentation required by this position and ensure documentation required by the zone supervisors and direct care staff is completed per contractual and regulatory requirements and standards, and agency policies and procedures.
Work evenings, weekends, and holidays as needed or requested by the position supervisor.
Implement Compass Connections safety protocols, including evacuating with children and other staff in case of an emergency.
Maintain confidentiality in all areas of the service population and program operations.
Maintain Compass Connections' professional and ethical standards of conduct outlined in Compass Connections' employee handbook, including demonstrating respect for agency staff, children, and community members, and complying with the required dress code at all times.
Supervise assigned direct care staff from the start of the assigned shift until relieved, without interruption from outside sources.
Schedule appointments for children and follow up to ensure each child’s essential needs are met.
Adhere to instructions provided by medical/clinical staff regarding each child and inform the zone supervisor of information impacting the basic health and well-being of the service population.
Monitor and supervise a child’s behavior on off-campus activities/outings, providing direction and redirection when needed to ensure safety.
Document all serious incidents, daily progress, changes in menus, and activities completely, accurately, promptly, and in compliance with agency policies and procedures.
Safely escort children to and from designated points as directed by the zone supervisor.
Frequently traverse from one area of the physical plant to another and escort children from one location to another.
Meet all pre-determined deadlines required by the program and federal partners.