Underwriting Manager - Fully Remote

Lower

2d•Remote

About The Position

Here at Lower, we believe homeownership is the key to building wealth, and we’re making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience. With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we’re a leader in the industry. As an Underwriting Manager with Lower, you'll be responsible for leading and mentoring a team of Underwriters. This position is vital to Lower by developing new Underwriters, maintaining turn times, minimizing risk or loss to the company, and to ensure loan files conform to the credit and property guidelines of all federal agencies, private mortgage insurers and investors.

Requirements

Working knowledge of all current regulations governing mortgage lending.
Working knowledge of investor and agency guidelines.
Government designation required (FHA, VA, FNMA/FHLM).
Ability to use systems and software programs needed to conduct daily business.
Ability to solve problems.

Nice To Haves

10+ years’ experience in underwriting preferred.

Responsibilities

Maintain current knowledge of internal and regulatory changes that affect the underwriting of mortgage loans.
Provides guidance to loan processors and underwriters on questions about various loan scenarios, documentation and guideline requirements.
Provides and promotes exceptional customer service both internally and externally.
Manages pipeline for adherence to turn times.
Assists with management of the 2nd level review/Adverse Pipeline and the Income Review Pipelines.
Assists with management of underwriting scenarios.
Work closely with Loan Officers, Managers and staff to promote open and effective communication and to ensure quality service delivery to customers.
Ensure timely underwriting decisions while providing customers with the highest level of quality and customer service.
To be responsible for training and supervising personnel.
Attendance, promptness, professionalism, the ability to pay attention to detail, cooperativeness with co-workers and management, and excellent customer service.
Other duties or special projects as assigned.