Underwriting Consultant (Commercial Middle Market)

CNA•Glastonbury, CT

1d•Hybrid

About The Position

CNA is seeking an Underwriting Consultant for its Commercial Middle Markets team. This role offers opportunities for career growth, collaboration with the home office, and promotional advancement, allowing a focus on larger accounts. The Commercial Middle Markets team provides standard lines commercial property and casualty insurance products, including General Liability, Property, Inland Marine, Commercial Auto, Workers' Compensation, and Umbrella, to businesses of all sizes. The team underwrites a diverse mix of business and industry classes such as Manufacturing, Professional Services, Financial Institutions, Real-estate, Distributors, Technology, Wholesale, and Retail. Typical account sizes range from $75,000 up to $2,000,000 and over in premium on a multi-line basis. CNA fosters a culture where employees are valued and encouraged to reach their full potential, driven by winning behaviors like being externally focused, accountable, collaborative, innovative, and continuously learning.

Requirements

Knowledge of underwriting processes, coverages, and tools to gather and evaluate information in order to reach appropriate decisions on renewals and new business
Ability to effectively interact and communicate with all levels of external and/or internal business partners within scope of responsibility, team and/or matrix environment
Ability to uncover customer needs, position specific solutions, handle objections and close deals
Ability to exercise judgment, negotiate and make sound business decisions effectively based on level of authority
Strong ability to identify, analyze and solve problems as well as the ability to learn rapidly, adapt quickly to change, exercise influence, and manage and prioritize multiple concurrent projects
Typically starting at 3+ years of related experience

Responsibilities

Reviews applications and financial requirements to determine acceptability of risk in accordance with CNA’s guidelines and standards
Understands pricing components and rating methodology as well as use of the predictive modeling tools; prices risk based on financial and competitive analysis
Uses all appropriate underwriting tools (e.g., RST, BPMT, Merlin, etc.), disciplines and knowledge of strategies to ensure underwriting guidelines are followed
Demonstrates technical underwriting skills through strategic, thorough account reviews and file documentation
Prepares or analyzes information on adverse underwriting decisions, rate appeals, underwriting requirements, status and declinations in order to drive results within the assigned territory
Adheres to CAT guidelines and underwriting discipline to minimize exposure and appropriately price
Keeps current on state/territory issues, regulations and trends
Manages assigned portfolio to achieve gross written premium, profitability, rate, retention, product mix, new business and portfolio management goals
Prioritizes time and resources to effectively manage and optimize producer performance
Operates with an Enterprise perspective to identify cross sell opportunities and create growth within other lines of business and customer segments
Demonstrates in-depth knowledge of CNA’s products and appetite while clearly communicating CNA’s position at the point of sale
Builds/maintains rigorous sales practices using all CNA systems including SalesForce.com and other sales tools and disciplines
Develops producer relationships to build pipeline, agency intelligence, and drives performance to meet and exceed results
Develops and implements distributor specific plans, monitors performance, and adjusts plan to ensure a substantial pipeline for future profitable growth
Drives effective relationship management and customer activities to build trust, facilitate negotiation and secure commitment with the customer
Proactively identifies cross-sell opportunities and partners with other underwriters to deliver comprehensive insurance solutions for the customer