Underwriting Consultant (Commercial Middle Market)

CNA Insurance • Glastonbury, CT

1d • Hybrid

About The Position

CNA is seeking an Underwriting Consultant for its Commercial Middle Markets team. This role offers opportunities for career growth, collaboration with the home office, and promotional advancement, focusing on larger accounts. The Commercial Middle Markets team provides standard lines commercial property and casualty insurance products, including General Liability, Property, Inland Marine, Commercial Auto, Workers' Compensation, and Umbrella, to businesses of various sizes. The team underwrites a diverse mix of business and industry classes such as Manufacturing, Professional Services, Financial Institutions, Real-estate, Distributors, Technology, Wholesale, and Retail, with typical account sizes ranging from $75,000 up to $2,000,000 and over in premium on a multi-line basis. CNA fosters a culture where employees feel valued, are part of something important, and can utilize their abilities to their fullest potential. The company emphasizes winning behaviors like being externally focused, accountable, collaborative, innovative, and continuously learning. CNA is dedicated to employee engagement, continuous learning, and the open exchange of ideas, aiming to connect people, departments, and business areas to function as a team and serve customers and communities with professionalism and respect. The company is committed to advancing a culture of inclusion, attracting diverse talent, fostering respect and collaboration, and enabling colleagues to perform their best work. CNA also has a long-standing commitment to diverse communities, actively contributing to the greater good through partnerships, sustainability initiatives, and corporate social responsibility.

Requirements

• Knowledge of underwriting processes, coverages, and tools to gather and evaluate information in order to reach appropriate decisions on renewals and new business
• Ability to effectively interact and communicate with all levels of external and/or internal business partners within scope of responsibility, team and/or matrix environment
• Ability to uncover customer needs, position specific solutions, handle objections and close deals
• Ability to exercise judgment, negotiate and make sound business decisions effectively based on level of authority
• Strong ability to identify, analyze and solve problems as well as the ability to learn rapidly, adapt quickly to change, exercise influence, and manage and prioritize multiple concurrent projects
• Typically starting at 3+ years of related experience

Responsibilities

• Reviews applications and financial requirements to determine acceptability of risk in accordance with CNA’s guidelines and standards
• Understands pricing components and rating methodology as well as use of the predictive modeling tools; prices risk based on financial and competitive analysis
• Uses all appropriate underwriting tools (e.g., RST, BPMT, Merlin, etc.), disciplines and knowledge of strategies to ensure underwriting guidelines are followed
• Demonstrates technical underwriting skills through strategic, thorough account reviews and file documentation
• Prepares or analyzes information on adverse underwriting decisions, rate appeals, underwriting requirements, status and declinations in order to drive results within the assigned territory
• Adheres to CAT guidelines and underwriting discipline to minimize exposure and appropriately price
• Keeps current on state/territory issues, regulations and trends
• Manages assigned portfolio to achieve gross written premium, profitability, rate, retention, product mix, new business and portfolio management goals
• Prioritizes time and resources to effectively manage and optimize producer performance
• Operates with an Enterprise perspective to identify cross sell opportunities and create growth within other lines of business and customer segments
• Demonstrates in-depth knowledge of CNA’s products and appetite while clearly communicating CNA’s position at the point of sale
• Builds/maintains rigorous sales practices using all CNA systems including SalesForce.com and other sales tools and disciplines
• Develops producer relationships to build pipeline, agency intelligence, and drives performance to meet and exceed results
• Develops and implements distributor specific plans, monitors performance, and adjusts plan to ensure a substantial pipeline for future profitable growth
• Drives effective relationship management and customer activities to build trust, facilitate negotiation and secure commitment with the customer
• Proactively identifies cross-sell opportunities and partners with other underwriters to deliver comprehensive insurance solutions for the customer

Benefits

• CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees