Undergraduate Information Technology Support

Penn State University • Ferguson Township, PA

3d • Onsite

About The Position

The Information Technology Services Office of the Applied Research Laboratory (ARL) at Penn State is seeking undergraduate students to work across a variety of information technology disciplines including, but not limited to, computing support, networking, systems administration, helpdesk support, and cybersecurity. ARL is an authorized DoD SkillBridge partner and welcomes all transitioning military members to apply.

Requirements

• Excellent communication, customer service, and organizational skills
• Technical writing
• Students studying Information Science and Technology, Computer Science, or Computer Engineering are encouraged to apply
• You must be a U.S. citizen to apply
• All positions at ARL require candidates to possess the ability to obtain a government security clearance

Nice To Haves

• Linux Computing
• Help Desk
• Configuration, installation, programming, and support of network equipment
• Microsoft Windows systems in a domain environment
• iOS

Responsibilities

• Assisting with installation, configuration, testing, maintenance, and support of computing and network hardware and software
• End-user support
• Assisting in the development of process and equipment documentation; assisting with equipment inventory and auditing
• Answering phones and emails
• Assisting with cybersecurity initiatives
• Technical writing
• Assisting with programming and software development tasks
• Other duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees