Under 65 Health Agent Support Specialist

Integrity • Harrisburg, PA

92d

About The Position

Responsible to provide specialized product support to agents and sales staff. Manage agent and carrier relationships within assigned territory.

Requirements

• High School Diploma or equivalent required.
• Health insurance license required, either upon hire or within first year of employment.
• Basic understanding of insurance and agent relationship.
• Knowledge of Sales, Marketing, Contracting, and New Business operations and procedures.
• Some experience necessary. If no experience general path is one year as a Support Specialist.
• Strong communication skills, especially over the phone.
• Strong computer and typing skills.
• Strong customer service skills.
• Soft sales skills.
• Ability to operate related computer applications and other business equipment including email, copy machine, scanner, fax machine, and telephone.
• Some travel required.

Nice To Haves

• Bachelor’s Degree in marketing, sales, or business (preferred).

Responsibilities

• Develop and maintain a working knowledge of Under 65 Health products and basic knowledge of each products strength and weaknesses and/or ability to research and access resources which will provide this information.
• Develop and maintain a working knowledge of the Under 65 Health market, including enrollment periods, eligibility, and legislative changes.
• Provide frequent ongoing support to National, Local and Agency sales to facilitate agent recruitment and development for Under 65 Health products.
• Provide recommendations and information on strong products in agent’s area
• Provide specialized carrier product support
• Analyze, interpret, and distribute Under 65 Health territory specific carrier and market updates
• Makes targeted outbound calls to agents/agencies offering insurance products within assigned territory to support increasing overall production.
• Develop and present marketing content and copy to be used for the recruitment of agents to appoint with ancillary products, including but not limited to agent training webinars, product promotional videos, newsletters, e-mail campaigns and annual Ritter Summits.
• Assists with marketing events and meetings such as annual Agent Summits.
• Attends carrier trainings, events and webinars as required.
• Assists with creation of one-off marketing campaigns, recruiting campaigns, and agent training documents and presentations.
• Provides back-up support with distributing inbound email requests from the team general mailbox.
• Works effectively with other departments on cross-team projects.
• Prepare for and successfully pass the PA Health Insurance Licensing exam within the prescribed timeframe assigned by Manager.
• Complete continuing education courses to maintain an active PA Insurance License through employment with Company
• Additional responsibilities as assigned by Manager.

Benefits

• Medical/Dental/Vision Insurance
• 401(k) Retirement Plan
• Paid Holidays
• PTO
• Community Service PTO
• FSA/HSA
• Life Insurance
• Short-Term and Long-Term Disability

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED