Mental Health Support Specialist

NATIONAL YOUTH ADVOCATE PROGRAM•Chicago, IL

2d•$48,000 - $52,416•Onsite

About The Position

The Mental Health Support Specialist provides timely mental health evaluation and assessment data to help determine the correct service venue for the client. Working At NYAP NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members. The Mental Health Support Specialist position may include the following, as well as other duties assigned: Perform all work in a manner consistent with the National Youth Advocate Programs mission, values, and philosophies. Continue providing services until the youth is stabilized, placement is located and/or a warm handoff can occur to a new clinical therapist or mental health support specialist if clinically appropriate. Delivers prompt and professional clinical services while maintaining appropriate level of confidentiality. Screen referrals for mental health services determine severity and what type of services are needed. Work as a member of the care team to meet the needs of the customer and to support program goals. Applies clinical skills to help screen individuals for the program. Fostering people skills to be able to connect with clients. Develops comprehensive front-end assessment of potential clients. Completes clinical assessment of potential clients. Utilizes standardized assessment/screening tools effectively in order to help gage client appropriateness for services. Provides individual therapy, depression, anger management, medical providers for related medical conditions. Demonstrates the technical and behavioral competencies necessary in the implementation of standardized assessment tools. Complete all related screening documentation in a timely manner. Completes all required performance tracking, data collection and documentation. Performs other duties as requested.

Requirements

Bachelor's degree with mental health experience
Ability to relate therapeutically with customers, display cultural sensitivity and a strong sense of empathy.
Knowledge of Medicaid Rules and other funder expectations.
Knowledge of psychiatric diagnosis and recognizes signs/symptoms of psychiatric illness and substance related diagnoses.
Must have a valid driver’s license, reliable transportation, automotive insurance requirement 100,000/300,000 bodily injury, and a good driving record.
Capacity to remain objective and professional in all areas of job function.
Ability to organize data, plan, provide written and very feedback, utilize electronic health systems.
Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs.
Ability to manage multiple tasks.
Demonstrates tolerance and respect for the ideas and actions of others.
Capacity to effectively work with and be respectful and sensitive to people from various cultures, socioeconomic, ethnic, religious, and racial backgrounds.
Excellent communication skills, interpersonal skills, customer services, and organizational skills.
Valid driver’s license
Reliable personal transportation
Good driving record
Minimum automobile insurance coverage of $100,00/$300,000 bodily injury liability

Responsibilities

Provide crisis intervention and de-escalation support.
Continue providing services until the youth is stabilized, placement is located and/or a warm handoff can occur to a new clinical therapist or mental health support specialist if clinically appropriate.
Delivers prompt and professional clinical services while maintaining appropriate level of confidentiality.
Screen referrals for mental health services determine severity and what type of services are needed.
Work as a member of the care team to meet the needs of the customer and to support program goals.
Applies clinical skills to help screen individuals for the program.
Fostering people skills to be able to connect with clients.
Develops comprehensive front-end assessment of potential clients.
Completes clinical assessment of potential clients.
Utilizes standardized assessment/screening tools effectively in order to help gage client appropriateness for services.
Provides individual therapy, depression, anger management, medical providers for related medical conditions.
Demonstrates the technical and behavioral competencies necessary in the implementation of standardized assessment tools.
Complete all related screening documentation in a timely manner.
Completes all required performance tracking, data collection and documentation.
Performs other duties as requested.