Unclaimed Property Specialist (Remote)
About The Position
Who We Are Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do Responsible for determining the appropriate disbursement of all outstanding financial items in accordance with Company and regulatory guidelines.
Requirements
- High School diploma or equivalent
- 2-3 years of related experience
- Working knowledge of fundamental concepts, practices and procedures of department/field
- Good verbal and written communication skills
- Establishes effective working relationships at the work group level
- Working knowledge of Microsoft Office Excel
- Analytical & detail orientated
Nice To Haves
- Working knowledge of FAST and Trustlink is strongly recommended
Responsibilities
- Analyze and research outstanding checks per guidelines
- Analyze and research existing balances in files and communicate with internal customers to resolve
- Interfaces with escrow branches/customers as the first point of contact to resolve service calls/queries/problems.
- Determine issues to escalate to management for review and direction
- Identify Opportunities for process improvement, risk mitigation and issue resolution
Benefits
- Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
