Unarmed Security Guard - Retail Patrol

Allied Universal • San Jose, CA

14d • $22 • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Unarmed Security Guard - Retail Patrol in San Jose, CA , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an unarmed Patrol Officer at a busy retail mall location, you will walk routine rounds, stay highly visible to help reduce security-related incidents, and respond to alarms, calls for service, and customer concerns. You will support a welcoming, secure setting by documenting observations, communicating clearly with site teams, and escalating issues as needed. At Allied Universal, you will bring agility, reliability, and integrity to a people-first culture built on teamwork.

Requirements

• A guard card/license is preferred.
• Customer service experience is preferred.
• Ability to lift up to 20 lbs is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to our clients by carrying out security-related procedures, site-specific policies and when appropriate, emergency response activities in a retail mall location.
• Respond to incidents and critical situations in a calm, problem-solving manner, including assisting with access control, crowd management and/or dispute de-escalation as directed by post orders.
• Conduct regular and random unarmed patrols throughout interior common areas, exterior perimeter, parking areas and service corridors to help to deter unwanted activity and identify hazards or maintenance concerns.
• Monitor and report suspicious activity, policy violations and/or property damage, and complete accurate shift activity reports, incident reports and required documentation.
• Coordinate with mall management, tenant staff and local emergency services as needed, providing clear communication, directions and/or assistance during alarms, medical calls and other site events.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED