UKG Pro WFM Configuration Specialist

Mass General BrighamSomerville, MA
4d$73,798 - $107,401Hybrid

About The Position

MGB Digital is hiring a UKG Pro WFM Configuration Specialist Applications Analyst! The Opportunity We are seeking a Configuration Specialist with extensive expertise with UKG Pro WFM. In this role, you will be responsible for configuring, implementing, and optimizing the UKG Pro WFM instance to meet client-specific needs and improve operational efficiency.

Requirements

  • Expertise in configuring and implementing at least one of the following UKG Pro WFM areas: Timekeeping, Advanced Scheduling, Attestation, Analytics or reporting.
  • Experience with writing and executing test plans designed for direct and regression testing
  • Clear and effective communication to collaborate with stakeholders and provide technical guidance.
  • Ability to create tailored solutions that address unique client needs that can align with enterprise standardization.
  • Bachelor's Degree Information Systems preferred
  • MGB can consider and review experience in lieu of a degree
  • Experience in the development, support or operation of software applications
  • 2-3 years required
  • Exceptional verbal and written communication skills.
  • Exceptional interpersonal skills to effectively communicate with both technical and non-technical staff.
  • Demonstrated analytic and problem-solving skills.
  • Knowledge of Microsoft Office 365 and other popular office productivity solutions.

Responsibilities

  • Configure, implement, test and optimize UKG Pro WFM to align with operational workflows.
  • Conduct thorough testing and validation of configurations to ensure accuracy and alignment with client goals.
  • Trains end users on the operation of software applications. Develops end user documentation.
  • Provides ongoing support of the software applications by identifying and resolving issues.
  • Engage in dedicated project work.
  • Participates in regular team meetings to discuss team activities, issues and updates.
  • Participate in professional development activities such as webinars, workshops, and online training.
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