UKG PRO and WFM Sr. Analyst Full Time

MLK Community Hospital•Los Angeles, CA

48d•$76,393 - $118,409

About The Position

The experienced Sr. Applications Analyst for UKG Pro and WFM is responsible for reviewing, analyzing, and evaluating business systems applications to support departmental and end user needs. The senior analyst is responsible for production support including application operations, enhancements/incidents, configurations and development. The senior analyst will be responsible for developing, configuring, and delivering effective UKG Pro and WFM specific solutions for HR and Payroll departments. This role works closely with IT Support Teams to ensure strong partnerships and alignment between business needs and application solutions.

Requirements

Bachelor's degree in Information Technology, Computer Science, or related field required.
Four (4) years of experience as an application analyst required.
At least 3 years of experience with UKG Pro (Ultipro) and WFM Dimensions functional and technical areas like HR, Payroll, Timekeeping, Scheduling, Mobile App and System configuration.
Strong office skills as well as interpersonal skills will be considered.
UKG Pro Power BI Report Development experience required
UKG WFM Reporting and integration experience required.
Excellent oral, written, interpersonal, and communication skills
Strong analytical, problem solving, and multi-tasking skills
Strong work ethic, team and customer service orientation, proven dependability and promptness
Familiar with relational databases and client-server concepts

Nice To Haves

SQL experience preferred
Experience on migration from WFC HR and WFC Payroll and Timekeeping to UKG PRO and WFD
Experience working on various modules of Kronos and Dimensions (Attestation, Analytics, Accruals, Extensions etc.) is a must

Responsibilities

Serve as the liaison between client HR and Finance teams to understand business practice and processes and to ensure business needs and system requirements align
Work with HR/Payroll and Technical Teams for requirements gathering (integration) and prepare functional documentation
Perform system Gap analysis and recommend solutions
Configure, troubleshoot, and maintain UKG Pro and WFM integrations.
Responsible for production support of UKG Pro and WFM/Dimensions and Kronos WFC (Workforce Central) applications, its integrations and customizations ensuring responsiveness to customer requests and quality of work.
Responsible for functional design, configuration and support of applications with a primary focus within UKG Pro and WFM/Kronos WFC HR and Time and Attendance domain
Evaluates system application needs of operating department users and makes recommendations on solutions
Develops, tests, and modifies internal applications systems, databases and operational environments
Designs applications, modules, and/or approaches, and application configurations as required
Designs Dashboards through UKG BI reporting and Analytics
Prepares test data, codes, reviews, tests, debugs and manages implementation of system application building
Reviews, revises and updates program configuration as required
Ensures that documentation is created for all systems applications designed or modified
Maintains technology expertise, keeping current with evolving systems applications analysis, programming and database technology
Maintains a positive work atmosphere by behaving and communicating in a manner that promotes a favorable working relationship with customers, vendors, co-workers and management
Owns their portfolio of solutions by keeping abreast of enhancements, patches, and upgrades and ensuring that these are communicated to leadership and implemented timely
Ensures that timekeeping devices are properly functioning and firmware updates are completed
Create documentation and training material to support end user experience
Implement audit tools that support compliance and quality data management
Other duties as assigned.