Tutoring Program Manager - 528375

The University of Alabama • Tuscaloosa, AL

8d

About The Position

The Tutoring Program Manager oversees the peer tutoring and related academic support functions in the Capstone Center for Student Success (CCSS). Makes strategic and data-driven decisions to match tutoring offering with student needs. Increases marketing and partnerships to grow the awareness and use of tutoring on campus. Hires and supervises ~60 undergraduate student tutors, 1-2 Graduate Assistants, and a Tutoring Coordinator. Leads the CRLA certification process for student tutors. Partners with other colleagues in the Capstone Center for Student Success to ensure a strong culture of student-driven peer leadership and education.

Requirements

• Bachelor's degree and four (4) years of academic advising or student success experience; OR master's degree and two (2) years of academic advising or student success experience.
• Knowledge of tutoring, student development, and learning theories.
• Strong multi-tasking and program management skills.
• Proficiency using technology with the ability to collect, analyze, interpret, disseminate and report data regarding program outcomes and services to internal and external constituents.
• Ability to review data and reports to make decisions about services.
• Interpersonal communication and relationship building skills.
• Ability to effectively communicate verbally and in writing in order to successfully perform essential tasks as well as manage confidential information with discretion and professionalism.
• Ability to collaborate with other units within Academic Affairs and Student Affairs to plan and implement programs to promote student success and enhance student retention.

Nice To Haves

• Master’s degree in higher education, student affairs, college student personnel, or related area.
• Prior experience with the development, implementation and management of tutoring or peer leadership programs.
• Knowledge and understanding of best practices in student development, campus environments, community and student learning theories and application in practice, and a tolerance for ambiguity.
• Experience hiring and supervising student and professional staff.

Responsibilities

• Oversees the peer tutoring and related academic support functions
• Makes strategic and data-driven decisions to match tutoring offering with student needs
• Increases marketing and partnerships to grow the awareness and use of tutoring on campus
• Hires and supervises ~60 undergraduate student tutors, 1-2 Graduate Assistants, and a Tutoring Coordinator
• Leads the CRLA certification process for student tutors
• Partners with other colleagues in the Capstone Center for Student Success to ensure a strong culture of student-driven peer leadership and education

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees