Mokara | Turndown Attendant

Corporate Office • San Antonio, TX

2d • Onsite

About The Position

Mokara Hotel and Spa The Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one. The Mokara Hotel & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match. Job Description Turndown Attendant is responsible for making lasting impressions on our guests by ensuring the guest’s room is clean, attractive and welcoming at all times.

Requirements

• Manual labor experience required
• Basic English skills are required (must be able to answer basic questions about services and amenities, give directions to guests)
• Housekeeping experience preferred
• Ability to stand, bend and do repetitive movements for long periods of time
• Ability to lift up to 20-25 pounds intermittently, and occasionally 50 pounds
• Ability to push and pull housekeeping supply cart

Nice To Haves

• Housekeeping experience preferred

Responsibilities

• Follows Omni’s Moments of Service or Forbes Service standards as applicable
• Perform all the functions of a Room Attendant and Houseperson as needed and warmly greet all of our guests
• Offer assistance and information to our guests
• Clean guest rooms according to Omni’s standards for Room Attendants
• Provide water and ice to guests
• Offer guests towels, pillows and other services/amenities
• Change linens, turn-down bed

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees