Trucking Transportation Dispatcher - IMC Magic Valley/Twin Falls, ID

CRH Americas•Twin Falls, ID

About The Position

Idaho Materials & Construction, is a CRH Company. Our purpose, commitment to the future, and formula for growth is to champion the safety, empowerment, and development of our employees. We strive to be The Preferred Source of quality sand, rock, landscape products, ready-mixed concrete, asphalt, paving and construction services. We succeed as a team by embracing integrity, mutual respect, innovation, service, sustainability, and financial strength. The Transportation Dispatcher is a skilled position with a primary responsibility to manage customer requests, transportation driver schedules, call in times and payroll.

Requirements

High school diploma or General Education Degree GED is preferred.
Ability to read and comprehend instructions, correspondence, and memos.
Ability to write clearly and effectively.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out detailed, but uninvolved written or oral instructions.
Ability to work well with others in a group or one on one setting.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs.
Teamwork - Contributes to building a positive team spirit.
Judgment - Exhibits sound and accurate judgment.
Planning/Organizing - Uses time efficiently.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions.
Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time.
Dependability - Follows instructions, responds to management direction; Commits to long hours of work when necessary to reach goals.
Initiative - Asks for and offers help when needed.
Innovation - Generates suggestions for improving work.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance.
To perform this job successfully, an individual should be able to type and use keyboards accurately and have knowledge of Database software; Internet software; Order processing systems; Spreadsheet software and Word Processing software.
Customer service skills are essential.

Nice To Haves

Prior related experience in the industry is a plus.
CDL preferred or be willing to obtain.
Equipment Operation preferred or willing to be trained.

Responsibilities

Control the number of drivers needed throughout the day and make any necessary adjustments that will maintain the goals set by the company.
Have a pleasant and accommodating voice over the phone and always demonstrate a positive attitude.
Develop a positive rapport with Drivers and company supervisors.
Demonstrate familiarity with delivery areas and must be able to assist drivers in finding jobsites.
Must be able to determine travel time to jobs and best plant location to service jobs.
Able and willing to work overtime and varying shifts including early mornings, late afternoons, and Saturdays.

Benefits

Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
An inclusive culture that values opportunity for growth, development, and internal promotion

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