Truck Invoicing Analyst - Direct Desk

Daimler Truck North America•Portland, OR

3d•$78,000 - $100,000•Hybrid

About The Position

Inside the Role DTNA Finance Operations: One team, best team! Finance Operations is a proud financial steward of our company, intentionally investing in relationships to enable our extraordinary team, business partners and organization to succeed. As a valued strategic ally, we ensure transparency, provide operational guidance and services. We commit to continuous improvement by embracing digital transformation and process innovation. Join the team!! Your tasks at a glance: Pre-Invoice Pricing Quality assurance, Invoice Creation Post-Invoice Adjustment, Key Invoicing liaison with National Accounts (NAD), NAD Invoice Processing and Systems Consulting, NAD Invoice discrepancy root cause analysis (Short Payments), Training, Business Partnering, Project Work. The Truck Invoicing Analyst position plays a key role in the Finance Operations group and is an engaged, connected team player, that values our culture. Posting Information We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected. We Take Care of Our Team Position offers a starting salary range of $78,000 - $100,000 USD Pay offered dependent on knowledge, skills, and experience Benefits include annual bonus program; 401k company contribution with company match up to 8 % as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans. This posting is considering only current Finance Employees applicants. For a limited time, some positions at DTNA will only be open to current department employees due to restructuring efforts across the organization. For specific questions, please contact your HR Business Partner. What You Drive at DTNA Responsibilities include working with business partners to resolve errors and process defects that would prevent timely invoice creation and pre-invoicing pricing availability, participating in various projects and process/system improvements, and interacting directly with direct customers and the DTNA NAD team on various topics. Must be able to work independently and interact with various departments in the overall Order to Cash cycle, including Sales, Marketing, CAE, Logistics, Controlling, General Accounting, Tax, and other areas to research operational and reporting issues and to ensure best practices are applied. Responsible for post-invoice adjustment processing and providing great customer service to internal customers, as well as escalating issues and exceptions to Finance Operations management. Maintain and promote exceptional customer relationships through timely responses and creative problem solving. Support a welcoming, engaging, and respectful environment with your colleagues. Invoice Quality Assurance: Monitor new truck order backlog and invoicing throughput in the Invoice Queue Management application. Support special processing for the top National Accounts at DTNA. Investigate and resolve Truck Sales Order errors preventing the timely and accurate generation of Specification Confirmations and New Truck invoices. Proactively partner with several upstream Order to Cash business partners to analyze the holistic value chain for process/system improvements, with a large emphasis on error reduction and integration opportunities. Including damaged and/or corporate inventory unit invoicing activity when necessary. Post-Invoice Adjustment Processing: act as the subject matter expert for IMS system related changes and errors. Responsible for the quality of the Truck Invoice, SpecCon, and Summary Invoice repository. Perform Manual Balance Sheets as requested by the NAD for computation of excise tax and final price due. Continuously report on and assess the throughput of requests to ensure timely and accurate processing. Work closely with customers and internal stakeholders to seek out performance enhancements. National Accounts Liaison: Research invoice discrepancies on customer requested Invoices, and invoices that are not fully paid, Invoicing, and Post-Invoice adjustment processes. Collaborate with NAD to improve the processes between the departments, improving quality while reducing rework cycles. Escalate issues where needed. Internal Control and External Audit: Perform analysis and testing of Internal Controls over Invoicing and ensure that the necessary controls are documented and tested in accordance with the Company’s internal requirements. Provide support for external auditor invoice sampling on a quarterly basis. Methods, Processes and Systems: Perform the research relevant to support new finance operational policies and/or procedures. Assist and lead on an ongoing basis the completion of internal projects related to sound operational processes and compliance with all standards. Prepare documentation of new and review existing processes and policies continuously. Support working with the business partners in process and/or system improvements, assist in the setup of relevant systems specific to area. Ensure familiarity with relevant systems such as: IMS, TIA, DTNA Portal and cbFC. Consulting Training: Assist with the research of various operational issues and in resolving operational and reporting issues to ensure proper standards and best practices are applied. Work closely with Business Partners in various functional areas of the Company to identify process improvements, internal control weaknesses, and various operational issues. Update and review Standard Work Instructions, provide training, and support communication on current new processes. Project Work: Lead in implementing new business processes as a result of changes in business or operational requirements for specific area of responsibility. Routinely monitor, track and report progress of implementation on projects. Support organizational and/or system changes to meet Continuous Improvement and TOS objectives. Collaborate with stakeholders with active listening, understanding and positive intent.

Requirements

Bachelor’s degree from an accredited university/college OR 6 years of related experience in lieu of degree
2 years of related business experience
Excellent verbal and written communication skills with internal & external stakeholders with a focus on details
Ability to work effectively both within a team and cross-functionally
Proficiency in Microsoft Office and large ERP systems
Excellent customer service skills and experience working directly with large customers
Ability to perform data and root cause analysis
Experience leading or acting as an SME in projects

Nice To Haves

Previous Order to Cash, Accounting or Finance experience
Previous experience in the manufacturing/OEM industry
Experience working with the IMS and cbFC systems
An eagerness to collaborate and knowledge share with colleagues

Responsibilities

Work with business partners to resolve errors and process defects that would prevent timely invoice creation and pre-invoicing pricing availability
Participate in various projects and process/system improvements
Interact directly with direct customers and the DTNA NAD team on various topics
Work independently and interact with various departments in the overall Order to Cash cycle, including Sales, Marketing, CAE, Logistics, Controlling, General Accounting, Tax, and other areas to research operational and reporting issues and to ensure best practices are applied
Responsible for post-invoice adjustment processing and providing great customer service to internal customers, as well as escalating issues and exceptions to Finance Operations management
Maintain and promote exceptional customer relationships through timely responses and creative problem solving
Support a welcoming, engaging, and respectful environment with your colleagues
Monitor new truck order backlog and invoicing throughput in the Invoice Queue Management application
Support special processing for the top National Accounts at DTNA
Investigate and resolve Truck Sales Order errors preventing the timely and accurate generation of Specification Confirmations and New Truck invoices
Proactively partner with several upstream Order to Cash business partners to analyze the holistic value chain for process/system improvements, with a large emphasis on error reduction and integration opportunities. Including damaged and/or corporate inventory unit invoicing activity when necessary
Act as the subject matter expert for IMS system related changes and errors
Responsible for the quality of the Truck Invoice, SpecCon, and Summary Invoice repository
Perform Manual Balance Sheets as requested by the NAD for computation of excise tax and final price due
Continuously report on and assess the throughput of requests to ensure timely and accurate processing
Work closely with customers and internal stakeholders to seek out performance enhancements
Research invoice discrepancies on customer requested Invoices, and invoices that are not fully paid, Invoicing, and Post-Invoice adjustment processes
Collaborate with NAD to improve the processes between the departments, improving quality while reducing rework cycles
Escalate issues where needed
Perform analysis and testing of Internal Controls over Invoicing and ensure that the necessary controls are documented and tested in accordance with the Company’s internal requirements
Provide support for external auditor invoice sampling on a quarterly basis
Perform the research relevant to support new finance operational policies and/or procedures
Assist and lead on an ongoing basis the completion of internal projects related to sound operational processes and compliance with all standards
Prepare documentation of new and review existing processes and policies continuously
Support working with the business partners in process and/or system improvements, assist in the setup of relevant systems specific to area
Ensure familiarity with relevant systems such as: IMS, TIA, DTNA Portal and cbFC
Assist with the research of various operational issues and in resolving operational and reporting issues to ensure proper standards and best practices are applied
Work closely with Business Partners in various functional areas of the Company to identify process improvements, internal control weaknesses, and various operational issues
Update and review Standard Work Instructions, provide training, and support communication on current new processes
Lead in implementing new business processes as a result of changes in business or operational requirements for specific area of responsibility
Routinely monitor, track and report progress of implementation on projects
Support organizational and/or system changes to meet Continuous Improvement and TOS objectives
Collaborate with stakeholders with active listening, understanding and positive intent

Benefits

annual bonus program
401k company contribution with company match up to 8 % as well as non-elective company contribution of 3 - 7% depending on age
starting at 4 weeks paid vacation
13+ calendar holidays
8 weeks paid parental leave
employee assistance program
comprehensive healthcare plans and wellness programs
onsite fitness (at some locations)
tuition assistance and volunteer paid time off
short-term and long-term disability plans