TRIO Student Support Services Outreach Associate

Eastern New Mexico University Ruidoso Campus•Portales, NM

43d•Onsite

About The Position

Under the general direction of the TRIO SSS Director, the TRIO SSS Outreach Associate will provide and monitor participant services for the TRIO Student Support Services Program.

Requirements

Bachelor's degree in education or related field, or an equivalent combination of education and/or experience, is required.
Working knowledge of the practices, procedures, and activities necessary for the program to which assigned
Ability to deal effectively with a variety of individuals and to communicate effectively both orally and in writing
Knowledge regarding career services
General knowledge of the principles of individual and group behavior
Ability to maintain sensitivity to the needs of economically disadvantaged students
Skilled in the use of standard office equipment: Computer, Copier, Scanner, etc.
Skilled in Microsoft Office and other applicable computer applications
Strong organizational and communication skills

Nice To Haves

Master's degree
Strong background in accounting
Experience interacting with students from diverse cultural and ethnic backgrounds
Two years' experience in college advising or mentoring
Experience with TRIO programs/disability services
Bilingual

Responsibilities

Serve as the TRIO SSS Outreach Associate by identifying, planning, developing, and coordinating the participant services of the TRIO Student Support Services Program throughout the academic year
Identify and select TRIO SSS Participants; provide programmatic services, including referrals, to TRIO SSS Participants; monitor TRIO SSS Participants' progress
Contact and provide intervention services to assigned TRIO SSS Participants
Develop TRIO SSS Participant documentation; document all TRIO SSS Participant contacts, programmatic services, and activities
Update TRIO SSS Participant records to reflect updated academic and career objectives
Maintain confidential FERPA-compliant program files on all TRIO SSS Participants, activities, and services provided; maintain accurate data for project records
Participate in evaluating, improving, and integrating program services. Assist in all other program activities and develop programmatic reports, as needed
Participate in the development of the Department of Education Annual Performance Report
Collaborate with others, including TRIO SSS and ENMU campus staff, to ensure effective project implementation. Maintain good rapport with students and Eastern New Mexico University personnel
Attend required meetings, trainings, and professional development; participate in committees, councils, and professional development activities, as assigned
Regular and predictable attendance is required
Perform other duties as assigned