Student Success Coach-TRIO
About The Position
The Student Success Coach performs a variety of tasks related to supporting college students who are low-income, first generation, and students with disabilities. The Student Success Coach helps students overcome barriers that may hinder their educational progress, which includes helping with technology, time-management skills, goal setting, and study strategies. The Student Success Coach works one-on-one with the Director of TRIO to establish the needs of the students and support the academic, personal, and professional success of students in the TRIO program. Duties and responsibilities include but are not limited to : Assess student needs and develop individualized action plans for success focusing on developing appropriate and professional communication and time management skills. Help students set and obtain academic and career-related goals through individualized coaching sessions. Serve as a resource and advocate for students. Teach computer literacy skills to students who are unfamiliar with current technology. (Computer literacy includes, but is not limited to, navigating Canvas and other digital platforms, accessing digital textbooks, using email, submitting assignments online, etc.) Teach students how to find, open, and accurately use Microsoft Office applications, such as Word, Excel, and PowerPoint. Conduct regular check-ins, offer support, and adjust strategies as needed. Monitor progress of each student and complete required documentation. Provide guidance and referrals to CareerLink, IvyCares or other outside agencies as appropriate. Conduct all activities within the established guidelines of the Family Educational Rights and Privacy Act (FERPA) and complete confidentiality. The above listed functions require various degrees of independence, judgment and discretion, and the ability to be mobile in the office and/or work area. The statements contained herein describe the responsibility and essential functions of this position but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.
Requirements
- Associate degree is preferred, although current post-secondary students with relevant skills/experience are encouraged to apply.
- Computer literate with strong written and verbal communication skills, as well as strong presentation skills.
- Knowledgeable and sensitive to the needs of low-income or academically disadvantaged students.
Responsibilities
- Assess student needs and develop individualized action plans for success focusing on developing appropriate and professional communication and time management skills.
- Help students set and obtain academic and career-related goals through individualized coaching sessions.
- Serve as a resource and advocate for students.
- Teach computer literacy skills to students who are unfamiliar with current technology. (Computer literacy includes, but is not limited to, navigating Canvas and other digital platforms, accessing digital textbooks, using email, submitting assignments online, etc.)
- Teach students how to find, open, and accurately use Microsoft Office applications, such as Word, Excel, and PowerPoint.
- Conduct regular check-ins, offer support, and adjust strategies as needed.
- Monitor progress of each student and complete required documentation.
- Provide guidance and referrals to CareerLink, IvyCares or other outside agencies as appropriate.
- Conduct all activities within the established guidelines of the Family Educational Rights and Privacy Act (FERPA) and complete confidentiality.
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What This Job Offers
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
