Trilingual Administrative Specialist- Psychiatry Team
About The Position
The Trilingual Administrative Specialist within the Psychiatry team works closely with the providers, nurses and medical assistants to create a customer-friendly experience for clients receiving psychiatry services via a virtual platform. The Administrative Specialist also ensures that the general business functions, such as scheduling, appointment reminders, and keeping provider calendars updated are completed to allow services to function smoothly and efficiently. Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions from our staff.
Requirements
- Trilingual-English/Spanish/Portguese required
- Must have a high school diploma or equivalent degree. Psychology and social work students are strongly encouraged to apply!
- Must have valid driver’s license and access to auto.
- Excellent written and verbal communication.
- Excellent customer services and communication skills. Bilingual candidates encouraged to apply!
- Comprehensive computer knowledge.
- Must hold a valid driver's license and access to an operational and insured vehicle.
- Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.
Responsibilities
- Proficiently navigates the zoom platform
- Virtually greets clients in a helpful, friendly and approachable manner.
- Updates contact information, verify insurance, and collects co-payment.
- Respond to and direct telephone and email inquiries promptly.
- Schedule ongoing appointments for providers.
- Provide clerical and administrative support to providers.
- Contact appropriate department and/or personnel in cases of an emergency.
Benefits
- Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
