Triage Security Engineer 3

Arctic Wolf•San Antonio, TX

About The Position

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk. We’re looking for a Triage Security Engineer to be part of making this happen. The Triage Security Engineer will contribute to our Security Services department by supporting our customers through our Security Operations Centre. About the Role: As part of the Security Services team, the Triage Security Engineer (TSE) is a role that leverages your security expertise to identify, detect, and notify customers of security events ongoing within their environment. The TSE will be expected to have a deep knowledge of various threats and forms of attack while having demonstrated experience in highly technical security roles. The successful candidate will be working shifts in a 24x7 environment with focus on security investigations, security related task work, and improvement activities to better the triage function. This role will have a high technical aspect and limited customer relationship function, in that you will managing security incidents and working with Concierge Security Teams to provide the post-incident remediation activities. Arctic Wolf TSEs are accountable for the detection and notification of security incidents to our customers. As a Triage Security Engineer you will get to: Analyze incoming security events based on different data points; network, endpoint, and log sources expediently, consistently, and accurately Prioritize incoming events exceptionally well Willingness to run a security incident to completion; detect, work with team members, and communicate effectively with internal and external team parties throughout the process. Steer complex investigations within your area of expertise, and leverage your security knowledge to engage the other experts within other disciplines appropriately Prioritize task work according to understood and implied priorities Conduct quality reviews on outgoing tickets, security engagements, and at a system level looking for areas of improvement Contribute your security expertise using the development platform to elevate more precise signal with minimal noise Ability to coach and mentor other team members to share knowledge and expertise Continuously broaden your security expertise and depth within a set competency Arctic Wolf is a fast-growing company, and all TSE candidates should expect to work with many teams within Arctic Wolf, including engineering, operations, sales, marketing, and executive management. A positive can-do attitude is a must. A willingness to learn and continuous self-improvement is critical. An ability to deal with uncertainty is a positive.

Requirements

5+ years Industry experience; Information Security, Network Security, or Cyber Security roles focusing on threat hunting, incident response, or security analysis.
Threat Intelligence Analysis experience: Staying updated on the latest cyber threats, attack vectors, and industry trends through threat intelligence sources and analyzing threat data to identify potential risks to the organization.
Proactive Threat Hunting experience: Utilizing security tools, techniques, and methodologies to proactively search for signs of compromise and malicious activity within the network environment.
Incident Response experience: Collaborating with incident response teams to investigate and respond to security incidents promptly. Taking necessary actions to contain and eradicate threats, minimizing their impact on organizational assets.
Forensic Analysis experience: Conducting forensic analysis of security incidents to gather evidence, understanding attack methodologies, and improving threat detection capabilities.
Have deep technical competency in the following:
Networking – common protocols, server/client infrastructure, routers, switches, WAPs, etc
Perimeter – firewalls, IDS, IPS, UTM, WAF, Gateways, Proxys, Mail Servers, etc
Authentication – AD, SSO, MFA, etc
IaaS – cloud services, AWS, Azure, GCP
End Point – MDM, EDR, EPP, AV
SaaS – collaboration tools including O365, GSuite, Box, Salesforce, Workday, etc
Assist in the incident Response life cycle for Analysis; Containment, and Eradication
Ability to advise and coach clients during an active breach on how to remediate and secure their environment.
Create and audit new and existing detections for malicious activity
Analyze incoming security events in a SIEM based on network, endpoint, firewall, cloud, DNS and others as needed expediently, consistently, and accurately to determine if an event is malicious
Experience working in a Security Operation Center, security incident response teams, or in roles with security forensics or malware analysis disciplines.
Analyze log and system data from the above list and other IT systems
Know how to use one or more scripting tools and languages such as Python, Bash, and Power Shell
Great writing and speaking skills
A positive “can-do” attitude
A willingness to learn and continuous self-improvement
You will be required to attend trainings, seminars, or webinars relevant to job role to enhance current knowledge base and skill set in order to improve job performance and efficiency.
Attend at least one event in a year and should not impact job/project deliverables.
On-Camera Policy To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers.We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.
Background checks are required for this position.
This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.
Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).

Nice To Haves

There are no specific degree or certification requirements but degrees in engineering or technology are a plus.
Relevant certifications (e.g., CISSP, GIAC, CEH) are a plus.

Responsibilities

Analyze incoming security events based on different data points; network, endpoint, and log sources expediently, consistently, and accurately
Prioritize incoming events exceptionally well
Willingness to run a security incident to completion; detect, work with team members, and communicate effectively with internal and external team parties throughout the process.
Steer complex investigations within your area of expertise, and leverage your security knowledge to engage the other experts within other disciplines appropriately
Prioritize task work according to understood and implied priorities
Conduct quality reviews on outgoing tickets, security engagements, and at a system level looking for areas of improvement
Contribute your security expertise using the development platform to elevate more precise signal with minimal noise
Ability to coach and mentor other team members to share knowledge and expertise
Continuously broaden your security expertise and depth within a set competency

Benefits

Equity for all employees
Flexible time off and paid volunteer days
RRSP and 401k match
Training and career development programs
Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services
Robust Employee Assistance Program (EAP) with mental health services
Fertility support and paid parental leave

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