Triage Nurse - Clinic

WVU Medicine • Cheat Lake, WV

4d

About The Position

A Registered Nurse who is responsible for triaging incoming patient’s calls, assessing needs, giving appropriate clinical dispositions and facilitating referrals to WVU Medicine primary care and specialty care providers. The nurse will also educate the patient when appropriate regarding immediate care advice and preventive behaviors.

Requirements

• Current Registered Nurse license issued by the state in which services will be provided or current multi-state Registered Nurse license through the enhanced Nurse Licensure Compact (eNLC).
• Obtain certification in Basic Life Support within 30 days of hire date.
• Three (3) years of nursing experience.
• Ability to handle and maintain confidential information.
• Ability to work in a fast paced and rapidly changing environment.
• Excellent oral and written communication skills as well as strong organizational and motivational skills.
• Must be flexible.

Nice To Haves

• Bachelor’s Degree in nursing.
• Care coordination experience.
• Prior triage nursing or Ambulatory nursing experience.

Responsibilities

• Professional assessment of callers needs using established criteria and protocols while performing accurate, concise and timely documentation.
• Uses established software, on-line resources, written materials and nursing background to provide callers with appropriate medical information.
• Identifies problems or gaps in care offering opportunity for intervention.
• Facilitates referrals within our clinics by scheduling and coordinating either a clinic appointment, e-visit or telehealth visit with a provider.
• Supports consumers in selection of best physician and facility to maximize access, quality, and to manage heath care cost
• Provides health education and coaches consumers on treatment alternatives to assist them in best decision making.
• Identifies the nature and urgency of patient’s health care needs and determine appropriate disposition via telephone.
• Documents all conversations with patients to maintain a comprehensive medical record.
• Supports a team environment which allows clear communication, positive support and creative thinking.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed