Triage Coordinator

EXPRESS PAIN AND URGENT CARE PLLC • San Antonio, TX

15h • Onsite

About The Position

As a Triage Coordinator, you will support our pain management and urgent care services, ensuring smooth clinic operations and exceptional patient care. This includes triaging patients, preparing them for procedures, and maintaining accurate documentation.

Requirements

• Experience in pain management, urgent care, primary care, orthopedics, or related medical setting preferred
• Bilingual (English & Spanish) highly preferred
• Proficient with EMR systems
• Strong communication, patient service, and multitasking abilities
• Organized, dependable, and able to thrive in a fast-paced environment

Responsibilities

• Room and triage patients, collect and document vitals, medical history, pain assessments, medication lists, and chief complaints
• Prepare exam rooms, treatment areas, and necessary equipment
• Assist with diagnostic workflows
• Support triage activities under provider guidance
• Ensure a professional, positive, and compassionate patient experience in all interactions
• Accurately document all clinical notes, treatments, and communications in the EMR
• Ensure timely completion of charts, orders, and patient updates
• Maintain cleanliness and organization of exam rooms and clinical areas
• Monitor, track, and restock medical supplies and medications
• Follow infection control, OSHA, and safety protocols

Benefits

• PTO, paid holidays & 401(k) with 4% employer match
• 80% employer-paid medical insurance for employees, plus optional low-cost dental, vision, and family plans
• Pet insurance, legal insurance, identity theft protection, travel insurance, and employee discount programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees