Triage Clinician

Enlyte

2d•$35 - $38•Remote

About The Position

Enlyte is the parent brand of Mitchell, Genex and Coventry, an organization unlike any other in the Property & Casualty industry, bringing together three great businesses with a shared vision of using technology innovation, clinical services and network solutions to help our customers and the people they serve. Our suite of products and services enable our employees to help people recover from challenging life events, while providing opportunities for meaningful impact and career growth. This is a full-time (32 hours per week), fully remote position with a Wednesday through Saturday schedule, 2:30PM - 11:00 PM CST. Qualified candidates must be located in a Compact state and hold a Compact RN License in the state in which you reside. Bilingual Spanish/English language skills are preferred. As a 24/7 call center operation, please be advised that our 40-hour work week schedules will vary to ensure continuous coverage for our customers. This means: • Shifts may be scheduled across any day of the week • Start times will vary based on business needs • Schedules may include evenings, weekends, and holidays Our scheduling team works diligently to maintain appropriate staffing levels across all hours of operation while adhering to our 40-hour work week policy. Join our team and help make a positive difference in an injured person's life. As a Worker’s Compensation Telephone Triage Clinician, you will provide inbound telephone triage services remotely to injured workers while following the individual state Worker Compensation rules and regulations. In this role, you will: Use clinical expertise and communication skills to triage, consult, and provide recommendations for emergent and non-emergent situations. Focus on conveying compassion and ensuring service excellence is centered on the injured worker. Make safe decisions for appropriate care using critical thinking skills. Use departmental evidence-based protocols to triage patients. Build and maintain solid interdependent relationships within the team. Maintain up-to-date knowledge and skill in professional, clinical, and system areas. Demonstrate effective written and verbal communication skills.

Requirements

Unencumbered RN License in state of residence required (must be in a compact state).
Minimum of three years’ recent RN experience in one of the following adult clinical areas: Telephone Triage, ER, Urgent Care, Medical Surgical Unit, Occupational Medicine
Ability to obtain other state licenses as required with fees reimbursed
Ability to function independently and learn in a virtual work environment
Experience using Microsoft Office Suite
The nature of this role requires a certain level of schedule flexibility to best serve our customers and maintain operational efficiency.
Overtime may be required weekly to meet client needs or cover unexpected staffing needs
Shift extensions daily may be necessary to provide continuous coverage or respond to high call volume
Bi-annual shift bidding allows employees to adjust their schedules based on business needs, scheduled shifts will change during these times

Nice To Haves

Bilingual in Spanish Preferred

Responsibilities

Use clinical expertise and communication skills to triage, consult, and provide recommendations for emergent and non-emergent situations.
Focus on conveying compassion and ensuring service excellence is centered on the injured worker.
Make safe decisions for appropriate care using critical thinking skills.
Use departmental evidence-based protocols to triage patients.
Build and maintain solid interdependent relationships within the team.
Maintain up-to-date knowledge and skill in professional, clinical, and system areas.
Demonstrate effective written and verbal communication skills.